Sides of TV picture cut off (1 Viewer)

[Steve Sparks]

Hi all

I am on NTL cable and can't seem to get the whole picture on any normal TV I plug into the reciever box. Is there a setting I need to adjust to fit it all in? It's not a lot of screen missing, mostly noticed when text appears truncated. My TV is 29" Sony but it's the same on all TVs I've tried. Widescreen broadcast also suffers in this way. Any thoughts?

Cheers
Sparks

 

[Jeff Gatie]

You are experiencing overscan. It can be adjusted, but you have to get into the service menu for your set. You may be able to find a service manual or tips on the service menu for your set by doing a search online.

 

[Jack Briggs]

The fact that he says the phenomenon appears when he connects the cable box to other TVs suggests it's a problem originating with the cable provider. Steve, you might want to call the company's service department.