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Windows XP Startup Problem (1 Viewer)

Mark Murphy

Supporting Actor
Joined
Nov 20, 2002
Messages
626
My PC is acting a little weird lately. I woke up a few days ago to find my PC trying to start up after leaving it on the night before. It seemed frozen, so I turned it off and restarted it manually using the power button. When it came back, I got a black screen that said this:



The only "new" thing I have added was a Windows update on Saturday or Sunday. I chose Last Good Configuration over the weekend and it ran fine for all of Sunday, Monday and up until around 4p today. Now it won't get beyond this screen. I haven't chose any of the safe mode options yet. If anyone can point me in the right direction, I'd really appreciate it. Thanks.
 

Charles Miller

Auditioning
Joined
Feb 21, 2004
Messages
11
Try "Start Normally". If this doesn't work, when you reboot, try "Last Known Good Configuration". If this doesn't work, you will probably have to do a system restore. To do this, start in "Safe Mode", and Windows should walk you through the steps to re-set Windows to a configuration that works.

Good luck.
 

Mark Murphy

Supporting Actor
Joined
Nov 20, 2002
Messages
626
I restarted in Safe mode and went back to Friday's configuration and everything seems to be in good shape for now. I'll keep my fingers crossed.
 

Mark Murphy

Supporting Actor
Joined
Nov 20, 2002
Messages
626
My problem as returned and its gotten worse. Now the PC won't start in safe mode. It gets hung up on the same screen as before. It won't boot up at all most of the time and if it does, it will only work for a few minutes. Sometimes it goes to a blank black screen. Any suggestions?
 

ChrisMatson

Senior HTF Member
Joined
Dec 14, 2000
Messages
2,184
Location
Iowa, USA
Real Name
Chris
I have heard of similar problems pointing to a hard drive failure.

Maybe it is time for an authorized repair? Is it under warranty?

Good luck.
 

Mark Murphy

Supporting Actor
Joined
Nov 20, 2002
Messages
626
I opened it up and the fan was fried. It was running but it was erratic. It would speed up, slow down and the heat sink above the processor was scorching hot. I replaced the fan and heat sink and ran a CHKDSK. It seems ok, for now. I'll let it run overnight to do a disk defragment and see how it goes from there.
 

Neil Joseph

Senior HTF Member
Joined
Jan 16, 1998
Messages
8,332
Real Name
Neil Joseph
When you run chkdsk, do the complete version to fix any potential problems. Good to do that every now and again.
 

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