Mark Nelson
Agent
- Joined
- Oct 19, 1998
- Messages
- 35
Gentlemen
I can't tell you how pleased I was to read on this forum some support for local brick and mortar dealerships. While I know it Elite's policy not to honor warranty claims on any product purchased outside the selling dealer's region, the power of the internet still scares the hell out of us small dealers who are trying to make a living in the field we love. Our store is open 'til 7PM nightly, but I stayed until 8:30 the last two nights to play various systems for people trying to decide what to buy. This is my greatest pleasure, but some of them will surely try to find their chosen units on the internet. After doing this they are likely to be back asking for help on the setup or just an interpretation of the manual. We will happily help them, knowing all the while that we have been used.
Well, that's life...but it's a shame to think that all our accumulated experience, work and good intentions still may not keep us from being forced from our chosen field. The power of the internet for "price shopping" is our most intimidating competitor. Yes, we could probably join them if we can't lick them, but that's not the way we want to do Home Theater business.
Anyway thanks for the supportive words.
MTN
P.S. I have tried running new VSX series receivers in "large" mode with the LFE in "plus" and YES the sub is still active, even in stereo.
I can't tell you how pleased I was to read on this forum some support for local brick and mortar dealerships. While I know it Elite's policy not to honor warranty claims on any product purchased outside the selling dealer's region, the power of the internet still scares the hell out of us small dealers who are trying to make a living in the field we love. Our store is open 'til 7PM nightly, but I stayed until 8:30 the last two nights to play various systems for people trying to decide what to buy. This is my greatest pleasure, but some of them will surely try to find their chosen units on the internet. After doing this they are likely to be back asking for help on the setup or just an interpretation of the manual. We will happily help them, knowing all the while that we have been used.
Well, that's life...but it's a shame to think that all our accumulated experience, work and good intentions still may not keep us from being forced from our chosen field. The power of the internet for "price shopping" is our most intimidating competitor. Yes, we could probably join them if we can't lick them, but that's not the way we want to do Home Theater business.
Anyway thanks for the supportive words.
MTN
P.S. I have tried running new VSX series receivers in "large" mode with the LFE in "plus" and YES the sub is still active, even in stereo.