Monster Inc. - anyone get satisfaction yet from Disney regarding defective disc

Discussion in 'Archived Threads 2001-2004' started by Henry Woo, Nov 26, 2002.

  1. Henry Woo

    Henry Woo Agent

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    Just wondering if anyone has received satisfaction from Disney yet regarding the defective Monster Inc. disc; defective meaning the freezing of the disc/movie right before the end of the movie. I know this error happened predominately on Pioneer dvd players though I have read reports that the same error happened on other brands.

    It has been a while now and I am just wondering if Disney came out with a solution. Or is Disney just hoping that people would just forget about it. I can understand them not wanting to admit the problem and incur the additional costs of fixing such a big seller. However I am hoping that they will just do the right thing and reissue replacements. Disney did this with problems around the "Atlantis" dvd release.
     
  2. Steven_J_H

    Steven_J_H Stunt Coordinator

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    I haven't heard anything yet. [​IMG]
     
  3. Jesse Skeen

    Jesse Skeen Producer

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    Won't be buying any of the Disney Treasures (or any other titles from this company) til I get a Monsters Inc disc that plays on my player without stopping!
     
  4. Patrick McCart

    Patrick McCart Lead Actor

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    It works fine on my DVD player...looks like it may be DVD player issues. Try getting some firmware.
     
  5. Joshua Clinard

    Joshua Clinard Screenwriter

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    One of the few recent DVD's that plays flawlessly on my player. I don't even notice a layer change.

    Discs that cause my player to completely lock up, usually at the layer change.

    Lord of the Rings, Theatrical Version.
    Harry Potter and the Sorecerer's Stone.
    Mission Impossible II.
    Rocky & Bullwinkle.

    Several other's pause at the layer change longer than they should.

    I'm suprised that some of the more Recent Dics like B&tB Monster's Inc., Star Wars, and E.T. play flawlessly on my machine. The mastering process must be getting better.

    I so want a new/better player, because mine seems to lock up on everything but those few.
     

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