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Sorry for the late reply, I've had a busy day today. While I was adjusting my sub using the Avia disc I decided to just readjust all my speakers. I upped everything from 70db to 80db, but when my ears started bleeding, I realized that I should bring that level back down, heh. But I still went...

Just received the new sub, and it looks beautiful! It will probably be quite a while before I get it setup since this sub has a parametric eq that I'll need to adjust (plus I'll have to readjust the phase and gain settings). So for the next few hours I'll be busy with that, I'll let you guys...

Nah, the ebony is fine. Like I said, you can't even see where I place my sub anyway, so no big deal. But thanks for the offer.

Just got an email from Greg. He says the sub will be shipped out tomorrow via overnight, so I should get it wednesday. This is great! I chose the Ebony, because Rosewood was out of stock. The Rosewood would've matched the rest of my speakers better, but I really don't care, it will be out of...

Tried it, can only change the message, not the title. Maybe a moderator can drop by and change it for me? I give them permission.

I think maybe since Mark did respond so well, the thread title should be edited to read: "Bad service with AV123...turned great." Just my opinion. Can I do this myself? If so, I will do it (I'm sure MLS hates seeing this topic title being constantly bumped back to the top), just need to be...

I know this was not your intent, but I hope in the future posters don't use these forums as a podium to manipulate companies like AV123 to go above and beyond. As you said, this was not my intention and I hope no one thinks I did this expecting to get what I did. I don't post much on these...

Well all I can say is...wow. I really wasn't expecting this. I was just hoping to get my sub back by this week. But a whole new sub....heck, not just a new sub, but a step up from what I had (I keep re-reading the post to make sure I'm seeing the right model). I thank you. You represent your...

Thank you Mark for your response. I was really hoping a representative of the company would see this and respond. That's one of the reasons I posted my problem. I'll send you that email. :)

*edit* For those just now reading this, the problem has been resolved (as you can see from reading further down), and has quite the happy ending. Instead of steering people away from purchasing anything from this company, I hope this topic encourages them to trust them and see that they are an...