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after ejecting the disc, i was able to get the player to work by a little "mechanical agitation" (closed fist on top of unit. twice) it seemed to shake it out of its frozen state. when i loaded 2.0 their was not a disc in the unit. it had 1.4 on it when purchased and before i played my first...

Thanks Robert! I didn't realize i could open the door manually without possibly damaging the unit. Thanks again.

i've tried to search but haven't found out if their is a way to eject the disc from the player after it has frozen up. i haven't been successful in getting the machine to boot up past the "Welcome" message on the front panel since the freeze up. Now i want to return it to best buy for service or...