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Yah...the reason that she couldn't figure it out, was because...under the "Memorize Channels" option you have to select the input...and she kept having it on Antenna B instead of Antenna A.

Okay...she figured it out finally. Jeez...that took a long time. :)

Okay...I'm on the phone with my mom and I can't seem to help. It seems that cable (where she is) has added some new channels and she wants to program them, so she can flip through them (right now she needs to type in the channel on the remote to get to them). Since I'm not there to look at the...