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Jon, do they actually follow up on these things? I sent them an email about him a few weeks ago as his emails were getting somewhat threatening. They just said sorry and that we should try to resolve the issue. That's a little hard to take when this guy keeps sending these emails about how I...

Well I just posted my response. I had no problem taking back some of them and offered to do this three times. He is a re-seller and never contacted me before hand just to check about quality for reselling. He wanted a high value for them. I intended that someone would use them for their own...

Thanks for the help. I'll file my response tomorrow. Ebay sends this really threatening email and at the end it says they don't endorse either side and it basically amounts to the fact that they can't do anything about it. I offered him three refunds. He was upset because I originally...

I sold a lot of DVDs a while back on ebay. When the seller received them he complained that some were damaged. Some of this damage included fingerprints, which I can't really say should be considered damage. However he claims some were scratched and we tried to resolve the problem. Without...