I sold a lot of DVDs a while back on ebay. When the seller received them he complained that some were damaged. Some of this damage included fingerprints, which I can't really say should be considered damage. However he claims some were scratched and we tried to resolve the problem. Without getting into the specifics, I made him three offers and he didn't like them. I offered a refund for scratched ones but not for fingerprints. This was in case some were scratched during shipping as there were over 200 discs. Since this is an international auction he was upset that he would have to pay for shipping back. He filed a fraud complaint with ebay. What do I do now? I would not like to ruin my good reputation over this as I have 26 good feedbacks. He also made up that I sent him an email calling him a loser or something. What do I do now?