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I just wanted to post an update since I was a bit critical of Onkyo in my original post. Since then I called support back and talked to a very polite person (thanks Scott) who was very eager to help me because he had read my post on this forum. He has been very polite and followed up with me. I...

Jay, Thanks for the reply. This is exactly the verification that I wanted. Now I can go to my dealer for an exchange and not worry about the new one having the same problem. To be honest with you, if it was a known issue I wold be ok living with it. My unit seems to operate ok other than this...

Kyle, Thanks for the response. I am probably going to have to do just that. I was hoping to verify with someone that indeed it is my receiver that is defective and not a "known" issue. What I don't want to happen is to exchange it just to find out that the new receiver would have the same...

sorry for the long post...... I was hoping that someone could help me out with a problem I've discovered with the Integra DTR-9.1 I recently purchased. It replaced a Denon 5600DTS. The only strike against Onkyo/Integra that I have read about is people complaining about their support. I just...