DinoT
Auditioning
- Joined
- Aug 11, 2000
- Messages
- 6
sorry for the long post......
I was hoping that someone could help me out with a problem I've discovered with the Integra DTR-9.1 I recently purchased. It replaced a Denon 5600DTS. The only strike against Onkyo/Integra that I have read about is people complaining about their support. I just recently discovered this for myself. After many unanswered emails and phone calls I finally got through to them.
I am really only looking for someone to verify whether or not their receiver has the same "problem". Note: The problem was there before the DPLII/DTS:NEO upgrade and it is still there after the upgrade.
Here is my problem:
When a digital input (optical or coax) is set to Auto (actually now called ALL since the DPLII/DTS:NEO upgrade) the Integra will not decode PCM. I have to specifically set that particular input to PCM in order to decode PCM. Below are 3 examples of how this affects me:
1) DSS. I connect my DSS receiver with an optical cable. When using a DSS receiver I can either get sound from most stations by having the input set to PCM or I get sound from only DD stations by having the input set to ALL.
2) CD. In order to play regualr CD's the receiver is set to PCM. To play DTS cd's I have to set the input to ALL.
3) Home Theater PC. My HTPC is connected via an optical cable. I have the input set to ALL in order to decode DD/DTS from WinDVD. In order to use it as an MP3 player I have to set the input to PCM.
This is VERY annoying. The support guy said that the unit is operating properly. He also said that DSS receivers don't output anything from the optical when not tuned to a DD station. This is absolutely false. I had my Denon 5600DTS in the spot where the Integra is now and it decoded PCM/DD/DTS without any problems. I used my Denon to decode the digital PCM 2 channel bitstream and perform pro-logic on it. I also have a Sony ES receiver in another room and it decodes DD/PCM from a DSS receiver without any problems.
I was really hoping that tech support would just say "oh yes in order to resolve that you need to do X,Y,Z". I was hopeful because at first I had the same problem with the Sony ES receiver but I dug down through the menu and found a setting which solved the problem for me.
I am really ticked at Onkyo/Integra because I paid a big premium to buy this thing locally. I did so instead of getting it on the internet (I didn't find the 9.1 on the internet but I did see the 989) because I wanted to make sure I would not be denied the DPLII upgrade in case my serial number was "gray market".
Any help would be greatly appreciated,
Dino
[Edited last by DinoT on September 14, 2001 at 01:03 PM]
[Edited last by DinoT on September 14, 2001 at 01:04 PM]
I was hoping that someone could help me out with a problem I've discovered with the Integra DTR-9.1 I recently purchased. It replaced a Denon 5600DTS. The only strike against Onkyo/Integra that I have read about is people complaining about their support. I just recently discovered this for myself. After many unanswered emails and phone calls I finally got through to them.
I am really only looking for someone to verify whether or not their receiver has the same "problem". Note: The problem was there before the DPLII/DTS:NEO upgrade and it is still there after the upgrade.
Here is my problem:
When a digital input (optical or coax) is set to Auto (actually now called ALL since the DPLII/DTS:NEO upgrade) the Integra will not decode PCM. I have to specifically set that particular input to PCM in order to decode PCM. Below are 3 examples of how this affects me:
1) DSS. I connect my DSS receiver with an optical cable. When using a DSS receiver I can either get sound from most stations by having the input set to PCM or I get sound from only DD stations by having the input set to ALL.
2) CD. In order to play regualr CD's the receiver is set to PCM. To play DTS cd's I have to set the input to ALL.
3) Home Theater PC. My HTPC is connected via an optical cable. I have the input set to ALL in order to decode DD/DTS from WinDVD. In order to use it as an MP3 player I have to set the input to PCM.
This is VERY annoying. The support guy said that the unit is operating properly. He also said that DSS receivers don't output anything from the optical when not tuned to a DD station. This is absolutely false. I had my Denon 5600DTS in the spot where the Integra is now and it decoded PCM/DD/DTS without any problems. I used my Denon to decode the digital PCM 2 channel bitstream and perform pro-logic on it. I also have a Sony ES receiver in another room and it decodes DD/PCM from a DSS receiver without any problems.
I was really hoping that tech support would just say "oh yes in order to resolve that you need to do X,Y,Z". I was hopeful because at first I had the same problem with the Sony ES receiver but I dug down through the menu and found a setting which solved the problem for me.
I am really ticked at Onkyo/Integra because I paid a big premium to buy this thing locally. I did so instead of getting it on the internet (I didn't find the 9.1 on the internet but I did see the 989) because I wanted to make sure I would not be denied the DPLII upgrade in case my serial number was "gray market".
Any help would be greatly appreciated,
Dino
[Edited last by DinoT on September 14, 2001 at 01:03 PM]
[Edited last by DinoT on September 14, 2001 at 01:04 PM]