Jump to content



Sign up for a free account to remove the pop-up ads

Signing up for an account is fast and free. As a member you can join in the conversation, enter contests and remove the pop-up ads that guests get. Click here to create your free account.


Photo

Why does Adire charge shipping....


  • You cannot start a new topic
  • Please log in to reply
19 replies to this topic

#1 of 20 OFFLINE   Hank Frankenberg

Hank Frankenberg

    Screenwriter



  • 2,573 posts
  • Join Date: Oct 13 1998

Posted June 08 2004 - 11:35 PM

Cam, some of these guys are a bit rough on you. You didn't complain loudly or rudely and you remained respectful, as opposed to JWJ's inexcusably immature comments. Thomas, I was very surprised at your comment. Sorry Cam, the "advice" given to you could have been much more respectful, but I guess that's the internet and its lack of real-life personal interaction.

#2 of 20 OFFLINE   ThomasW

ThomasW

    Screenwriter



  • 2,282 posts
  • Join Date: Nov 06 1999

Posted June 08 2004 - 04:55 AM

Think about it, it's really not that complicated...... There's a retail price and shipping is added to that price. Pretty standard business practice, don't ya think?

#3 of 20 OFFLINE   ThomasW

ThomasW

    Screenwriter



  • 2,282 posts
  • Join Date: Nov 06 1999

Posted June 08 2004 - 09:43 AM

First get a grip, or a life ...... Posted Image

Then pick up the phone and call 425-778-WOOF (425-778-9663) or use their online sales system. If you want immediate gratification and are interested in saving the shipping costs, buy from Kyle.

Note that retail sales to Joe 6 pack isn't Adire's primary source of income, that's why they have a dealer network.

#4 of 20 OFFLINE   MattD

MattD

    Stunt Coordinator



  • 166 posts
  • Join Date: Feb 29 2000

Posted June 08 2004 - 10:57 AM

Huh?
Adire makes money either way, they don't care if you buy it from them or their dealers.


#5 of 20 OFFLINE   Dan Hine

Dan Hine

    Screenwriter



  • 1,314 posts
  • Join Date: Oct 03 2000

Posted June 08 2004 - 12:06 PM



You were going to spend a few hundred $$ and you didn't even explore their website? Brave man you are.Posted Image Adire will not let you down if you contact them through other channels (like you ended up doing). And as Brian said, AV123 and Adire Audio have completely different business models. If Adire responded as promptly to EVERY email they got as quick as AV123 then they would not get down what pays their bills...that is dealing with LARGE companies for LARGE volumes of drivers and designs. Everyone loves having the kick ass drivers for good prices. If you want the goods ya gotta deal with the system.

- Dan
I strive to be the man my dog thinks I am.

#6 of 20 OFFLINE   James W. Johnson

James W. Johnson

    Screenwriter



  • 1,061 posts
  • Join Date: May 26 2001

Posted June 08 2004 - 04:13 PM

(Admin note: post deleted - comments not helping the situation - leave the sarcasm at home.)

#7 of 20 OFFLINE   James W. Johnson

James W. Johnson

    Screenwriter



  • 1,061 posts
  • Join Date: May 26 2001

Posted June 08 2004 - 04:10 PM

Someone lock this thread up and throw away the key.Posted Image

#8 of 20 OFFLINE   ChristopherD

ChristopherD

    Stunt Coordinator



  • 107 posts
  • Join Date: Mar 28 2002

Posted June 08 2004 - 09:04 AM

Your original post may have caused some confusion among readers: "...acoustic-visions does charge shipping on Adire drivers..."

#9 of 20 OFFLINE   Brian Tatnall

Brian Tatnall

    Stunt Coordinator



  • 149 posts
  • Join Date: May 21 2003

Posted June 08 2004 - 10:50 AM

You decide not to use the dealer network that Adire has setup then you pay more. The network is there so that Adire has more time for things other than retail sales. Time = money. Sounds pretty simple to me.

#10 of 20 OFFLINE   Brian Tatnall

Brian Tatnall

    Stunt Coordinator



  • 149 posts
  • Join Date: May 21 2003

Posted June 08 2004 - 11:29 AM

AV123 has no dealer network and is an internet only based company. Due to this the company itself has a number of people who mostly do sales and answer e-mails. Adire has a dealer network and does most of their work away from internet in the audio industry. Due to this they don't have as many people who do sales and answer e-mails, but have over 100 dealers who will help you. Two completely different company setups. You can not expect the same results be dealing with the company directly.

#11 of 20 OFFLINE   Brian Tatnall

Brian Tatnall

    Stunt Coordinator



  • 149 posts
  • Join Date: May 21 2003

Posted June 08 2004 - 06:33 PM

You heard good things so you bought. Great job. Research before you buy next time. It isn't Adire's fault. Countless other people have figured it out just fine. This post has nothing to do with research FYI. It is just one giant complaint because you feel like you were ripped off. Acoustic-Visions and the rest of the dealer network is on the Adire page. It's directly in the middle of the page. Big button that says DEALERS. You failed to research the company BEFORE buying and that is why you lost money. The BEFORE buying part is a vital part of the research process. Without understanding before you go pressing the checkout button people will take more of your money. I've dealt with AV123, I've dealt with Adire directly, and I've dealt with Adire's dealer network. I've never had a problem because I made sure I knew what I was doing before buying. Not every company answers e-mails within a day. Two work days is typical and understandable. If your expectations are different then don't buy over the internet. Use the phone. A confirmation e-mail is not typical, however a UPS tracking number is. Once the product has shipped or is in UPS's computer then UPS sends the tracking number. This serves as your confirmation e-mail. It may take up to two days. Adire uses this system. Most of their dealer network does also to the best of my knowledge. If you don't want to wait for two days to have a confirmation then call. It seems like you may need to be a person who calls. Picking up the phone helped this time and I hope you take the same course of action sooner next time. Next time you might look at each of the dealers and see which ones are having sales. The sales often happen at different times with different dealers. (Admin note - last comment snipped. No need to add to the antagonism, folks).

#12 of 20 OFFLINE   Joe Mihok

Joe Mihok

    Second Unit



  • 265 posts
  • Join Date: Dec 14 2003

Posted June 08 2004 - 05:08 AM

I purchased from creativesounds.ca and shipping was included with the retail price. I was quite happy because I expected to pay shipping on top of the retail price. I paid $200 CND total and was thrilled with the price/performance from the Tempest. I think down the road I'm gonna buy another Tempest and make a Dual enclosure similar to SVS's PB2+ just because I want some overkill Posted Image.

#13 of 20 OFFLINE   Cam McFarland

Cam McFarland

    Supporting Actor



  • 699 posts
  • Join Date: Feb 06 2004

Posted June 08 2004 - 02:51 AM

on their drivers, & acoustic-visions does "not" charge shipping on Adire drivers??? And yes, they are sold for $150.00 at both sites. EDIT: added the word "not"....lol

#14 of 20 OFFLINE   Cam McFarland

Cam McFarland

    Supporting Actor



  • 699 posts
  • Join Date: Feb 06 2004

Posted June 08 2004 - 07:40 AM

No...Adire & Acoustic-Visions BOTH sell the Tempest for $150.00!! Adire charges ADDITIONAL shipping on top of the $150.00. Acoustic-Vision sells & ships for $150.00...FREE SHIPPING AND....I have emailed Adire TWICE about an order & have YET to get a reply!!!

#15 of 20 OFFLINE   Cam McFarland

Cam McFarland

    Supporting Actor



  • 699 posts
  • Join Date: Feb 06 2004

Posted June 08 2004 - 11:15 AM

Kyle is out of the Tempest until mid June....as is Adire. Just got off the phone with Chris at Adire & had everything taken care of quite well!

#16 of 20 OFFLINE   Cam McFarland

Cam McFarland

    Supporting Actor



  • 699 posts
  • Join Date: Feb 06 2004

Posted June 08 2004 - 11:18 AM

Thanks Chris.....I see it might have been confusing..:b

#17 of 20 OFFLINE   Cam McFarland

Cam McFarland

    Supporting Actor



  • 699 posts
  • Join Date: Feb 06 2004

Posted June 08 2004 - 11:51 AM

Its funny.....everybody talks about Adireaudio.com & their
drivers.
So, I go to their website & order a driver, along with
other items.

Only reason I found about acoustic-visions is because, once again, they were mentioned on this board, but, it was AFTER
I ordered from Adire. Imagine my surprise when i find out I
could have saved $XX if I had bought the Adire driver from
ANYBODY, other than Adire....makes perfect sense to me.


How is one to know that they are such a huge company, with
dealers across the world. I didn't explore their website until it was brought to my attention. Funny such a huge company can't even send out a confirmation email to those that order from them, though...Posted Image

#18 of 20 OFFLINE   Cam McFarland

Cam McFarland

    Supporting Actor



  • 699 posts
  • Join Date: Feb 06 2004

Posted June 08 2004 - 02:02 PM

Well lets see, yep, definitely not a good business plan to answer emails promtly....you have a point One would think such a LARGE company could afford, & possible have the business savvy, to have a bank of employees to screen & answer "some" emails. Mine surely were not technical in nature.

#19 of 20 OFFLINE   minhG

minhG

    Stunt Coordinator



  • 82 posts
  • Join Date: May 06 2004

Posted June 08 2004 - 08:09 AM

because kyle at acoustic-visions want's you to buy from him, duh! and honestly, adire does not want to undercut their dealer network. kyle sometimes has it drop-shipped directly from adire too. this was a no brainer for me, i bought it from acoustic-visions!

#20 of 20 OFFLINE   Patrick Sun

Patrick Sun

    Studio Mogul



  • 38,124 posts
  • Join Date: Jun 30 1999

Posted June 09 2004 - 01:32 AM

Everyone, please ratchet down the antagonism. Obviously Cam's expectations with online ordering weren't met to his satisfaction, but there's no need to escalate the animosity. There's a more courteous manner to explain what's going on without being mean about the situation which would also shed some light for Cam. If you can't offer help on this issue, please move on to another topic.
"Jee-sus, it's like Iwo Jima out there" - Roger Sterling on "Mad Men"
Patcave | 2006 Films | 2007 Films | Flickr | Comic-Con 2012 | Dragon*Con 2012




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users