Why would a DVD suddenly NOT work? (1 Viewer)

[Eric Huffstutler]

Has anyone noticed if all of the discs that have sudden;y quit playing are gold color or silver? I remember Disney's "Dinosaur" movie having problems and took them a year to finally release a fixed version on a different color disc. Can't remember which was the fixed one but got me wondering about gold discs? I don't play mine often but did recently receive a new copy of "The Pianist" which was gold and could not play past Chapter 10.

Eric

 

[Jason Hughes]

If you have problems with discs that go bad, you must CALL the studio in question. I have had a couple Universal DVD's go bad. I called and they said no problem to send them in. I got the contact info from The Digital Bits. They will take a month or two to replace however.

My Bridget Jones DVD dies at the layer change (you can clearly see the rot on the edge). If if fast forward 10-20 seconds it is fine. It has been this way for awhile, just never got around to calling Disney. Anybody have any experience getting them to replace a bad disc?

 

[CraigF]

Just once, they were excellent, even no problem with them shipping to Canada. Same problem as you but different disc, at the layer change.

 

[Michael Qualen]

Yeah, I had Disney replace my Dinosaur disc as well...no problem sending it to Denmark...but its about a year ago...politics might have changed

Too bad the new Dinosaur couldn´t play in my player either...but I seem to remember it being a player specific problem...I have a Pioneer DV 737

 

[Jefferson]

My SWISS FAMILY ROBINSON just gave me
the error message...argh.
I have also had a few of my flipper discs
start to pixilate...
OLIVER! does this on two of my players,
as well as DIARY OF ANNE FRANK.

 

[Sean A]

Does anybody have an original Vertigo DVD that still plays ???? LOL !!

That seems to be the most problematic disc based on reports on this site . I had exactly the same problem . Tried to play it the other night, and all I get is an error message . My DVD player just doesn't read the disc . Same with Psycho , btw .

 

[mikey ra]

My Psycho disc plays, just not Vertigo (the orange cover)