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US Cellular pop-up (1 Viewer)

Adam Gregorich

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Malcolm R said:
In reference to Adam's comment in the closed thread, this is happening a lot more than once a day. I get them on almost every page I open, all day long.
For testing purposes I made a temporary change to your account. Can you log out, log back in and see if you are still getting them?
 
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Dave Upton

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Also - Malcolm, i logged in as you earlier and couldn't reproduce the issue.


Would you mind trying to delete all your cookies and clear your cache, then re-open your browser and log back into HTF?
 

Malcolm R

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Adam Gregorich said:
For testing purposes I made a temporary change to your account. Can you log out, log back in and see if you are still getting them?

Dave Upton said:
Also - Malcolm, i logged in as you earlier and couldn't reproduce the issue.

Would you mind trying to delete all your cookies and clear your cache, then re-open your browser and log back into HTF?

No change. I dumped the cookies and everything in the cache. Signed out of HTF, closed out of Chrome. Still see the pop-up.
 

Dave Upton

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One other question as we try to trace this down. Can you confirm - are you running any sort of addons or preference changes in your browser that blocks cookies or javascript?
 

Dave Upton

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For now Malcolm - I've manually given you an ad free skin. Can you verify if you don't see it anymore?
 

Malcolm R

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No changes. Cookies are fully allowed, Javascript is fully allowed. I signed out/closed out again, then logged back in.


Also tried switching to Firefox. No difference.
 

Dave Upton

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I just verified that you have no ads - can you please log out/clear cookies then log back in? Afterwards, you should see no banner ads.
 

Malcolm R

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That appears to have done it. I signed out, cleared cookies/cache, closed Chrome. Then came back in. Haven't seen it yet.


Update 6:15: It's back.
 

Kevin Collins

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Steve_Pannell said:
Here's the one I got today:

Thanks Steve! This helps alot as it shows that you are not going through the two existing code paths that call that ad unit! It at least gives me a clue to be looking in other spots besides the spot that I have been focusing on.
 

Kevin Collins

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Mark Booth said:
Thank you Adam and Kevin! For what it's worth, the 1x1 ad I'm getting is for Verizon, not US Cellular. As you mentioned, I am getting once a day on my first visit to the forum. I just got it again about 30 seconds ago, but I hadn't read your message yet so I dismissed it. I'll try to remember to grab it tomorrow.


Kevin, Your attachments aren't showing up for me.


Mark


I've added the attachments, again, to the post.
 

Kevin Collins

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Mark Booth said:
I just got the same one Steve got!


attachicon.gif
HTF Ad.tiff



Mark

I need screen grabs that are full screen, like the one Steve provided to help me debug. I've added images to my initial post that shows what I am looking for.
 

Kevin Collins

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Malcolm R said:
I'm logged in (using Chrome) and still get these on every single page. Very disruptive. I've also seen the one Steve mentioned which is a video commercial, not just a static ad.


attachicon.gif
US Cellular ad2.JPG

I need screen grabs that are full screen, like the one Steve provided to help me debug. I've added images to my initial post that shows what I am looking for.
 

Kevin Collins

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Please provide full screen grabs when you see the 1x1. This shows me the debug code and what code path you are going through.
 

Steve_Pannell

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I didn't get one when I first came to HTF this morning and I didn't get it when I first navigated to the "What annoys you?" thread. But, when I backed out of the thread and went directly back to the same thread I got this one:


screen.jpg



Ironic that it happened on that particular thread. :)
 

Ronald Epstein

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Mark Booth said:
I'm getting the feeling that Ron is avoiding answering these types of questions. I asked about it a several days ago and, so far, no response:

Actually, no.


Did you check your private messages?

That is how you contacted me. That is how I responded.


Go check now. You will see that I responded almost immediately to your concerns.


I am going to again escalate this issue to our support team.


In the future, I would kindly suggest that an email be sent to: [email protected]


The powers that be will get the problematic issue delivered straight to their mailbox.
 

Malcolm R

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I saw the same one that Steve reported above. Now the US Cellular one is back, too.


VMWare ad.JPG
 

Kevin Collins

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Steve_Pannell said:
I didn't get one when I first came to HTF this morning and I didn't get it when I first navigated to the "What annoys you?" thread. But, when I backed out of the thread and went directly back to the same thread I got this one:


attachicon.gif
screen.jpg


Ironic that it happened on that particular thread. :)


Thanks Steve, but I need a full screen grab so I can see the top part of the web site. thx.
 

Kevin Collins

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Malcolm R said:
I saw the same one that Steve reported above. Now the US Cellular one is back, too.


attachicon.gif
VMWare ad.JPG

Thanks Malcom, but I need a full screen grab. Please reference the one that I have in my post.
 

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