Sony Bravia LCD HDTV has black "splotch" on screen

Discussion in 'Displays' started by kmuldrow, Apr 2, 2012.

  1. kmuldrow

    kmuldrow Auditioning

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    Hi, everyone! I'm a newbie so be patient, OK? :)
    I bought a Sony Bravia 46" 1080p LCD HDTV in October of 2009 from Costco (model#: KDL46VL160). Today when I turned it on, I noticed a black "splotch" on the screen that starts in the middle and blacks out and/or distorts the image all the way to the right side of the screen. A good friend of mine says he's afraid the LCD Panel is going bad. I've called Costco and Sony and they say I have to call a repair shop and since the warranty has expired, they will not cover any costs.
    Can anyone here explain what happens when an LCD panel goes bad and what else I should do...besides never buy another TV from Costco and not buy a Sony again? :)
     
  2. Jim Mcc

    Jim Mcc Producer

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    I know you're pissed, but this can happen to any LCD TV. And why would you blame Costco? I think your friend is right. Can you post a pic? With the cost of new LCD TV's now, it's not worth repairing it.
     
  3. kmuldrow

    kmuldrow Auditioning

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    Hi, Jim!
    Well, what's helped my mood is the repair shop. When I called them, they asked if I used an American Express card to buy the TV. I said yes and was told that AMEX extends the warranty to a 3rd year, which means they will pay for all repairs or refund the cost of my TV. So I feel much better now.
    I was wondering if that could happen to any LCD TV. I was wondering should my next one be an LED? I don't really want a Plasma set since I'm not a gamer. Also, I'm thinking of going with either a Toshiba or a Samsung as my next brand. Any suggestions?
     
  4. Todd Erwin

    Todd Erwin Cinematographer
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    Actually, Kyle, I was going to recommend a Panasonic plasma. Samsung is a good choice, too.
     
  5. kmuldrow

    kmuldrow Auditioning

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    Hi, Todd!
    So why a Panasonic Plasma? I guess the reason I've been hesitant to get a plasma is because I've heard they can leave an impression in the screen that won't go away. Ever hear of that? Thing is, I've always liked Panasonic, but I've been very hesitant to buy a plasma? Can you tell me why that's your recommendation?
     
  6. Todd Erwin

    Todd Erwin Cinematographer
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    Burn-in on plasma, while still possible, is not as big a problem as it used to be. The manufacturers have put in a lot of effort into technology that will help to prevent it, and, for the most part, they have succeeded. The reason I recommend plasma is because it is great for movies and sports (which I know you watch a lot of), providing nice smooth motion without creating a "soap opera" effect. And, Panasonic makes some of the best plasma displays available at a consumer level.

    You may end up with a larger screen size than your current Sony, since most retailers seem to stock only 50" or larger size displays. Just make sure it is 1080p (believe it or not, there are still a LOT of 720p plasma displays being sold).
     
  7. brd529

    brd529 New User

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    Hi there -

    This exact thing started happening to my KDL-46VL160 a week ago. I also bought in 2009, around when you did. Unfortunately 4 years out now so amex won't help.

    Found this link to suggest it is a known problem with sony bravia's but Sony is choosing not to fix them except for the very high-end ones:
    http://www.justanswer.com/tv-repair/6iq6f-sony-bravia-tv-really-dark-half-screen.html

    Too bad. The reason I went with sony was their reputation for quality. Silly me.
     

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