Jon_Are
Senior HTF Member
- Joined
- Jun 25, 2001
- Messages
- 2,036
I have a new laptop that was shipped with an internet security system installed that is conflicting with Vista (the program is Trend Micro PC-cillin Internet Security). With this installed, Vista does not shut down, sleep, or hibernate properly.
I've given up trying to fix it with an update or patch - I've jumped through several hoops and I'm getting tired of it - so I'd be totally satisfied if I could just uninstall it.
Easy solution, right? Not so fast. Every time I try to uninstall the software, it hangs up the screen almost immediately. I've tried using the programs uninstaller and also using control panel.
I've done system restore to revert to an earlier configuration with no luck.
I've contacted Trend for support via email, but I'm not optimistic. I figure my best shot is my peeps at HTF.
I'm wide open to suggestions.
Thanks in advance,
Jon
I've given up trying to fix it with an update or patch - I've jumped through several hoops and I'm getting tired of it - so I'd be totally satisfied if I could just uninstall it.
Easy solution, right? Not so fast. Every time I try to uninstall the software, it hangs up the screen almost immediately. I've tried using the programs uninstaller and also using control panel.
I've done system restore to revert to an earlier configuration with no luck.
I've contacted Trend for support via email, but I'm not optimistic. I figure my best shot is my peeps at HTF.
I'm wide open to suggestions.
Thanks in advance,
Jon