Great...the people who clean my house scratched the tv (1 Viewer)

[Chris_Matthews]

It's a Panasonic PT-47px49...I think that's the model number. Not sure about the last two digits. Anyway, I'm 99% sure it was done with the vacuum cleaner handle. I looked at Panasonic's replacement parts site and it's going to cost around $140 + install for the lenticular screen. Now the question is, do I pay for this myself or confront the cleaners about this?

Pictures:

home.comcast.net/~schang528/scratch.jpg
home.comcast.net/~schang528/scratchzoom.jpg

 

[matt-f]

I would say, complain to the company and get them to pay for the damage.

That scratch looks pretty bad, definately like some white plastic handle was rubbed against the screen to leave a mark like that.

 

[Jerome Grate]

Definetly complain to the cleaning company, be ready for the old my staff knows better to keep all cleaning aparatus from electronics, don't give in and suggest to the owner to come and see for him/herself.

 

[Tim Jin]

You are lucky that they didn't put a hole in the screen.

How hard were they cleaning?

You should confront them and pay for the damages.

Have you try calling a local dealer seeing how much they will charge to replace the screen?

If you are handy, you could probably do it yourself.

Then again, it might be better to pay for the labor.

 

[John S]

Just the sort of thing you'd see on "Texas Justice"....

Man, I feel for you, I'd peeved to say the least.

 

[Robert_Dufresne]

If you can afford people to clean your house you can afford the screen

 

[matt-f]

I just thought of an idea. If the screen and shield are two seperate pieces. Just throw away the sheild and use the screen only since it would be better for picture reproduction.

 

[Tim Jin]

The PT-47wx49 has no anti glare sheild.

Good idea, though.

 

[Scott L]

Call and complain. If they pay for it then great. If they don't buy a new one yourself and stop using the cleaning service. If they don't pay for mistakes they make who's to say they won't do it again?

 

[Steve...O]

Posted by Chris Matthews:


Chris, why don't you play HARDBALL with the cleaning crew?

(Sorry with your name, I couldn't resist).

Anyway, I agree with the others; I would pursue the issue with the cleaning company. File complaints with the appropriate agencies if need be.

Steve