Epson 5000 / 6000 series owners: Any issue with grinding gears? (1 Viewer)

[Sam Posten]

So apparently this is a pretty big problem, widespread and not something Epson will cover under warranty:

http://www.avsforum.com/forum/68-digital-projectors-under-3-000-usd-msrp/1449027-epson-5020ub-owners-thread-36.html#post39310226

Here's a link to a user designed fix:
http://www.avsforum.com/forum/68-digital-projectors-under-3-000-usd-msrp/1609002-epson-5010-6010-cinema-filter-error-grinding-noise-red-light-fix-pics.html

And another where the repairer actually went and replaced the shitty plastic gear with a metal one:
http://www.avsforum.com/forum/68-digital-projectors-under-3-000-usd-msrp/1609002-epson-5010-6010-cinema-filter-error-grinding-noise-red-light-fix-pics.html#post30416170

Mine just started doing this, going to have a friend try to do it since my warranty is bust-o. Planned obsolecense sucks, get the extended warranty on all Epson PJs is my new mantra.

 

[Sam Posten]

Follow up: Have had to sent it to an authorized repair center for out of warranty repair. NOT happy. Or any other of the 7 dwarves.

 

[Josh Steinberg]

Follow up: Have had to sent it to an authorized repair center for out of warranty repair. NOT happy. Or any other of the 7 dwarves.

Mind if I ask what the estimate on that is? I'm not having this issue, but if it ever happens, I might as well have my sticker shock and heart attack in advance..

 

[DaveF]

Ok. This is very interesting. I don't think I'll buy an Epson projector if they've not addressed this problem.

 

[Josh Steinberg]

I have to say that I'm on my second Epson projector, no problems whatsoever with either. (The first was an SD projector I got in 2006 - I rarely use it anymore, but it still works perfectly when I do.) And the one time I needed Epson customer service, it was hands down one of the best experiences I've ever had.

 

[Sam Posten]

$125 just to look at it, more to follow....

 

[Gregg Loewen]

So apparently this is a pretty big problem, widespread and not something Epson will cover under warranty:

Cant be a big problem, I have not heard of it until now.


Keep us posted, too bad you are out of warranty :-(

 

[Sam Posten]

$250 later my PJ is back, the vendor says they changed the AUTO IRIS, not the Cinema Filter, and never tested it hanging from ceiling style.




So far it doesn't sound nearly as bad, will see how it goes but I am not confident it will really have done jack.

 

[Gregg Loewen]

$250, you got off cheap....you should be posting


Hmm...did you test the auto iris before sending it off for repair? - it is a very rare / weird failure.


I turn the auto iris off on Epsons when calibrating....I see them to be quite annoying.

 

[Sam Posten]

I use th THX modes and I'd have to check but pretty sure they turn auto iris off. It does a check on start up and moves things around tho apparently. The PJ still rattles violently on start up, regardless of what is doing the shaking, but is quite quiet in operation. Hoping I can get another 18 months out of it before I upgrade to 4K.

 

[Sam Posten]

It's dead, Jim

As much as I love the PQ of this unit these issues make it very hard to recommend

 

[DaveF]

You have to replace your Epson 50X0? That sucks! What are you going to get now?

 

[Sam Posten]

The guy who looked at it last time will take another look tomorrow. I hope to not have to replace it. You know my thoughts on fake 4k but if I have to replace in 2016 I think my only recourse is going to buy the 5040, even with my frustration with Epson! I will definitely hold off buying anything until after CEDIA tho, and may try to go to CEDIA myself for the first time ever. I'll be sure to give Epson a piece of my mind if I do, this situation with their corporate run around is very vexing.

 

[DaveF]

Good luck!

If the $2999 pseudo-4K Epson is good, I'd be hard pressed to buy a $1999 HD projector instead. I'd be looking hard for a 10% discount on the Sony 45ES if it were to be a consideration.

 

[Sam Posten]

Oh I thought you bought your PJ!

 

[DaveF]

I did, the Sony 40ES. I was speaking hypothetically: if I were shopping today, the Epson would be hard to pass up.

 

[Sam Posten]

Motor replaced, I get it back tomorrow. No idea what it's gonna cost me. As least I don't have to spring for a new 5030 or 5040

 

[PaulDA]

Hope mine doesn't develop this issue.

 

[Sam Posten]

$140 on top of what I paid last time. Frustrating expense for what is obviously a defect. If it gets me to CEDIA 2017 and reasonable priced 4K PJs it will have been worth it