Charles J P
Senior HTF Member
OK, an update for all those following.
I took the unit into the store where I purchased. They handle all service issues and you dont ever have to deal with the manufacturer or service shops. The manager said he was going to submit it under the symptoms I described, but let the techs decide if it was a surge (non-warrentable) so there is a chance that they will just fix it or replace it under warranty.
I also just ordered a Panamax Max4300 so hopefully this wont happen again.
I will follow up again next week after I hear what happens with the service shop.
I took the unit into the store where I purchased. They handle all service issues and you dont ever have to deal with the manufacturer or service shops. The manager said he was going to submit it under the symptoms I described, but let the techs decide if it was a surge (non-warrentable) so there is a chance that they will just fix it or replace it under warranty.
I also just ordered a Panamax Max4300 so hopefully this wont happen again.
I will follow up again next week after I hear what happens with the service shop.