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Still waiting for a response to my email. I sent a second yesterday.

At this point, i can almost see them just admitting to the mistake, owning up the the fact that they can't send out Bilko for that price, and just saying to keep the movie as a gift. Just looked up the movie and noticed it was made by "Asylum", and has a whopping 2.1 out of 10 rating. I think...

My email to them was very similar. I simply asked for an RMA # to return the incorrect product shipped, and asked when they might be shipping out the correct product.

My contact was through email, I am still waiting on a reply. However, it was Friday afternoon that i sent the email.

One thing to remember is that this has happened across multiple vendors at the same time, and what looks like to be a shared distributor doing the packaging and shipping across the vendors. So i'm taking it that we are dealing with communication between disparate systems (i.e., there may be...

My invoice is also for the movie, that is what they are basing the packaging on. The mix up seems to be related to the differences in what the sales system is showing vs. the invoicing.

FYI, the package came today, it was the movie not the show.

I agree Mike, no reason to be upset. I passed on all the other options as they came up but ended taking a shot on a FYE's order. I figured there was a chance the (right) product might actually be shipped. Normally, when i see cases like this where the price is so much lower to be a loss and the...

I have not received it yet. But i did contact FYE just to ask about a prepaid label if the wrong product comes, and they said they would absolutely provide one, no problem.

I don't blame FYE. There has obviously been a big mix-up between these two titles across multiple vendors. Like any "too good to be true" deal nobody wanted to make too much of a fuss because they didn't want to spoil it. Some of these deals work out and some don't. I'm betting FYE is only just...

Good suggestion. For some reason i was thinking they were mainly west coast (must be another store), but they are all over. In fact there is one I could stop off at during lunch. Thanks.

They may not offer it up front, but in any case i have had in the past with a vendor where the issue was clearly on their side I've always been able to get a prepaid label provided. Now I've never dealt with FYE before, but I don't think it should be a problem. The only bad part is having to go...

I'm guessing ship it back for a refund, but we will find out soon enough.

Here is an FYI about FYE. Someone on DVDTalk reported receiving the "Ardennes Fury" disk instead of "Bilko". It may be that all that ordered from FYE will received "Ardennes Fury", or possibly it could depend on who packs it or which distribution center it comes from. Time will tell.

Below is DD's policy for handling pricing errors, and it is pretty much a standard across vendors. The fact is, pricing errors do happen from time to time, and we consumers will gladly take advantage of them. My take is that if they are honored, great for us, but if not, no problem. I don't...

I was on the fence, but just jumped off. Just as well actually, because i would have been buying it more for the deal then a need for the show. I am trying to curb that kind of behavior going forward.