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i WAS a computer programmer !! it was not a very common thing for people to even have computers back then. and i was not an early adopter - the last thing i wanted to do after work was get on a COMPUTER !!

the threat to cancel my credit card seemed to work well. funds are already in my account !!

i dont have a printer - it sounds like i am expected to print out a postage stamp of some sort ? in my reply to them, i did say that i was willing to pay for the initial shipping, and they could add that to my refund. i learned my lesson with them. i had never heard of them before, and too...

their email was a reply to the one that i sent them about cancelling my credit card !! so that was definitely worth doing. although my credit union already contacted me about it, and was ready to cancel whenever i told them !!

We apologize for sending you a ARDENNES FURY BLU-RAY / (WS) with your order #6298066 in place of SGT BILKO: THE PHIL SILVERS SHOW THE COMPLETE SERIAt the time of purchase this item was incorrectly priced. Unfortunately, we cannot reship the correct item at the purchased price. As per our Terms...

i highly suspect that this is not a good company. i certainly wont deal with them again !! http://www.consumeraffairs.com/home_electronics/fye.html FYE does NOT participate in the ConsumerAffairs accreditation program. http://www.resellerratings.com/store/fye...

so come this monday morning, i will call my credit union, if necessary. but i wanted to make sure that both parties were aware that i had contacted them.

hi brad, i just did the same i forwarded my original email to them, that included their original confirmation of my order, along with this - both to them and my credit union Hello,I am still awaiting a reply.If I do not hear back from you in 3 days with an acceptable solution to your mistake...

i will give them a week to answer my email, and then i will have my credit card company cancel the charge. and they can come to me, begging for their product !! most people would not know how to contact the corporate office, nor should they be forced to do so.

i just simply added the above to my confirmation email of the original purchase, and sent it back to them. i thought you guys were using a different email than just the one that came from customer service ?

Hello,I ordered 3 copies of the Phil Silvers Show, and instead received 3 copies of a movie called "Ardennes".Can you send me an RMA #, so that i can return this shipment ?What is involved, and how long might it take, before you can send me the correct product ?My confirmation email is...

hi brad, what email did you use ?

my order arrived today, so i get to join the crowd !!

lol joe, you mean robots dont learn from their mistakes ???

oh, i dont think so. once the error is pointed out, if they ship you anything, they are gonna look at what they are shipping to see that it matches.

that makes sense - 2 data bases, because 2 different companies !!

well, that is certainly a weird system, then. my career was as a computer programmer/analyst for accounting applications. it would not be acceptable to have duplicate inventory codes, or multiple places with which to pick up the description of the inventory item. one has an inventory master...

the other thing that seems odd to me is if they fill orders simply by upc code ? i ordered from deep and got cancelled by best buy, but both were aware of the actual item's name. they did not just go by upc code. fye seems to, though. all these orders are being filled and shipped with bilko...

what seems odd to me - is why they dont fix it ? for awhile now, they know that people have wanted returns. they know that they are filling an order with the wrong item, and will just cost them money to provide return shipping. so at the very least, simply discontinue shipping, and tell their...

thanks brad, that is a good idea. i bought 3 of them !! so there will be no question whether the unopened box has 3 movies or 3 complete series !! i dont have any store that is close enough to me that i would want to go there - never even heard of the company before !! oh well - it is only...

are we gonna be forced to pay return shipping, due to their error ??

my order was also shipped from the kentucky distribution center on 11/11

fye told me that my order was shipped, with bilko in the description guess i will have to wait, and see what shows up !!

no - the code on my box is 826663154313 but if you go to google and type in either code - both codes will show hits for both bilko and ardennes i think this may have been a big part of the pricing confusion. half.com had the wrong code, so i reported it to them. half said that i was correct...

at that price, i can see why it was very popular !!

while the upc code IS SUPPOSED to be unique, it definitely is not. i have had many instances in the past, where duplication has occurred. with the silvers set, the upc code on the set that i was sent from deep discount, the code on it is the same as ardennes. and if you look up that upc code...

hi leo, i didnt know you were a real estate tycoon !!!!!

hi lou, i probably wont watch it for years !! but i have seen it before - i was surprised at how well i recalled the main character. that really goes back to my earliest days - started right before i turned 1. and ended right before i turned 5. unless it was in syndication in my area, where...

i did get my shipment from deep yesterday, as well

hi guys, i just got shipping notice from deep discount. i dont think i thought i had even a 5% chance of getting it !!