Apparently I'm lucky to have a decent store that I worked in and now shop in.
Although trying to call my store is not much help because they rarely answer the phone. Even if I had to call in it ws a crap shoot hoping someone would answer.
As for store availability on the site, if there are less...
I worked there before too.
I never had an in store pickup problem it's always been there after I get the email saying its ready for pickup.
Sure the movie area is to the right and the pick up area is to the left or visa versa and the item is usually in stock anyway, but when someone states they...