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  1. Todd Erwin

    General Discussion Streaming Frustrations

    Part 2 was posted on March 28, 2022.
  2. Todd Erwin

    General Discussion Streaming Frustrations

    I've had the exact opposite happen with some review copies sent to me by studios, where the code will not redeem because it is a Canadian code. Luckily, those have been resolved rather easily by contacting the studio's home entertainment customer service department.
  3. Todd Erwin

    General Discussion Streaming Frustrations

    Look for my Part 2 on Streaming Frustrations coming soon!
  4. Todd Erwin

    General Discussion Streaming Frustrations

    I may have to write a "Part 2" article...
  5. Todd Erwin

    General Discussion Streaming Frustrations

    Crooked Arrows on Vudu sounds like I have my receiver set to Multichannel Stereo. I logged a ticket two years ago, which was ignored and fell thru the cracks. However, it sounds correct on iTunes, Movies Anywhere, and even Prime Video. It also sounded correct on FandangoNow, so I included it in...
  6. Todd Erwin

    General Discussion Streaming Frustrations

    Looks like Movies Anywhere finally uploaded a corrected version!
  7. Todd Erwin

    General Discussion Streaming Frustrations

    I'm not sure I understand what you mean by "HBO max is hook up by optical cable to my comcast box but it is thru my receiver." Generally, all of your components (Firestick, Cable Box, Blu-ray player) should be connected via HDMI into the receiver, then an HDMI cable running from the receiver to...
  8. Todd Erwin

    General Discussion Streaming Frustrations

    Knowing what your setup is and how it is all connected may help.
  9. Todd Erwin

    General Discussion Streaming Frustrations

    It's possible that Warner is not making the extras available until the disc release date which is 8/31. As for it not appearing on Movies Anywhere, I would contact them after first trying to unlink and relink your Apple TV account.
  10. Todd Erwin

    General Discussion Streaming Frustrations

    Which, technically, no longer exists...
  11. Todd Erwin

    General Discussion Streaming Frustrations

    Currently experiencing odd behavior on Paramount+ on my Roku devices: 1. Recent movies and Original TV shows are defaulting to Descriptive Audio (these were programmed with Track #1 as Descriptive). 2. A Quiet Place Part II refuses to play in 4K HDR, most of the time in what looks like SD...
  12. Todd Erwin

    General Discussion Streaming Frustrations

    I got the same response from them when I contacted them two months ago about the wrong aspect ratio for Silverado. Sony has yet to send them a corrected version.
  13. Todd Erwin

    General Discussion Streaming Frustrations

    I've noticed that happening more often on NBC and FOX network shows as Disney continues to buy out Comcast's and News Corp's stakes in Hulu. As I've said before, Hulu will evolve into a much different service as Disney eventually takes full ownership.
  14. Todd Erwin

    General Discussion Streaming Frustrations

    Downgraded Netflix to HD when they hiked their price, but considering dropping it since we rarely watch it anymore. Currently subscribed to Disney+ (which we watch a LOT), Paramount+ (ad-free, and try to watch our CBS shows there rather than off the Recast DVR), Prime Video (rarely watched)...
  15. Todd Erwin

    General Discussion Streaming Frustrations

    To top things off, we lost power last night for four hours!
  16. Todd Erwin

    General Discussion Streaming Frustrations

    Maybe I'm just having a bad day, because Vudu's user interface hasn't been loading properly on Roku, either.
  17. Todd Erwin

    General Discussion Streaming Frustrations

    I've been having trouble getting movies to load on the Apple TV app on Roku today.
  18. Todd Erwin

    General Discussion Streaming Frustrations

    Sat down to watch Silverado on Movies Anywhere and had to turn it off immediately - it is now 1.78:1 cropped, instead of 2.39:1 theatrical aspect ratio!
  19. Todd Erwin

    General Discussion Streaming Frustrations

    If it's an older UV/iTunes code, many of the UV codes were either purged or never made it in to MA, yet still work in iTunes. At least that is what many found out with the previous Back to the Future Blu-ray release.
  20. Todd Erwin

    General Discussion Streaming Frustrations

    Have you tried redeeming on iTunes?
  21. Todd Erwin

    General Discussion Streaming Frustrations

    Absolutely ridiculous solution to the User Profiles (or lack thereof) on Prime Video on Roku - it all depends on when you installed the Prime Video app on your individual Roku devices. Prime Video support has, as usual, spit-balled ideas in trying to resolve the missing titles in my account by...
  22. Todd Erwin

    General Discussion Streaming Frustrations

    I've also noticed that the Prime Video UI on my two Roku devices looks like it is standard definition upscaled to 4K.
  23. Todd Erwin

    General Discussion Streaming Frustrations

    Really? Both my Streaming Stick+ and Premier do not have profiles yet.
  24. Todd Erwin

    General Discussion Streaming Frustrations

    Yes, apparently Amazon has stopped selling the ASIN numbers that were/are mapped when redeemed via Movies Anywhere. They are still there, but nearly impossible to find by any normal and rational means such as typing the title in the search bar or (gasp) actually having the ability to sort your...
  25. Todd Erwin

    General Discussion Streaming Frustrations

    There are a total of 10 movies that appear to be missing from my Prime Video library, but here is what Amazon has done - they have removed all searchable metadata from these 10 titles. So, when searching by title name, the version that is associated with Movies Anywhere does not appear, and...
  26. Todd Erwin

    General Discussion Streaming Frustrations

    Update on "Edge of Tomorrow" - Movies Anywhere, in response to my forwarding the above email from Amazon to them, have now confirmed that this is a known issue and they are trying to work with Amazon towards a resolution.
  27. Todd Erwin

    General Discussion Streaming Frustrations

    Amazon Executive Customer Relations' response to my issue: "Hello Todd, I'm Joulem of Amazon's Tech Support Executive Customer Relations team. Jeff Bezos received your email and I'm responding on his behalf. I'm really sorry the service we provided was not up to the usual standards you've...
  28. Todd Erwin

    General Discussion Streaming Frustrations

    And that version has since been deactivated, with the "not currently available in your location" disclaimer. A ticket has been filed, but only after several support agents and a supervisor tried to tell me that Amazon is not and never was a Movies Anywhere retail partner.
  29. Todd Erwin

    General Discussion Streaming Frustrations

    I would never have known that the movie was removed except that it popped up as a recommended title to watch. I clicked on it, and realized that Amazon wanted me to rent or purchase it if I wanted to watch it. Searching for "Edge of Tomorrow" under Prime Video, and that is the only title that...
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