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I've already got a universal DVD player (Pioneer DV588A) and was hoping the Oppo would be an improvement. I don't like the controls for SACD and DVD-A (pressing Enter and arrows instead of Play for playback and navigation, where my Pioneer uses the usual buttons to navigate), that was another...

This was their response: "Does the error occur only at the beginning of the audio track or at the beginning of all audio tracks? If only the beginning of the first audio track, then this is a known error with the current design of our DVD products." It's going back to Amazon. Oh, well.

I e-mailed support this morning. It happens even if I click stop and have the CD start over again.

I just got an Oppo DV-981HD and I have a nitpick with it; I'm going to send it back if I can't find a solution. I put in Aimee Mann's "Lost in Space" in to test it out and the Oppo cuts off the first half second of the CD. My Pioneer DV-588A also does this, but an old Sony CD player plays it...