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I've got a washer/dryer Kenmore set I bought in 1985, still working great. But the company has gone downhill for the last ten years or so. Same thing with K-Mart, how can things get so messed up? Greedy executives and stockholders that just destroy a corporation?

Definitely long gone. Last time I went to Sears was probably ten years ago. Needed a dishwasher. Not a single person to help me, it was deserted or everybody was on a break. Finally went to a small local store. Got a dishwasher and a few years later a new refrigerator. Customer service and...