The Sony technicians are totally clueless. I know because I had the misfortune to meet a few of them. Talking to them is one of the most depressing experiences possible.
Razvan
Just another Sony Service Center horror story. I've dealt with the Sony people at the Sony Service Center in Irvine California and I can tell you that they are the most perfect idiots I have ever seen. Not to mention that their technicians are totally careless and incompetent.
Razvan