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I had much better service contacting Amazon Chat on twitter than the live chat / email options on their website.

It took three tries, but I finally got a non-damaged set from Amazon, and I got it for free!

I agree. Best incarnation of Batman ever! It keeps Bruce Wayne at the center of the story, which the live action feature films have been unable to do. I thought Batman Begins was going to get it right, but the villains took over in "The Dark Knight" and the third one.