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GREAT NEWS! My Pearl Harbor discs finally arrived! I'm so happy. I checked the discs, and there doesn't seem to be anything physically wrong with them, so I hope they play perfect! Thanks Buena Vista! And thanks to all of you guys for the info to contact them! Anyone else get yours back yet?

Well I also called today. Thanks Troy! The lady rep was really nice to talk to, and she said that it was def. not supposed to have glue on the disc, and that they would replace it. The only problem is, she wants me to send the entire box (all 4 DVDs). The only thing I'm worried about is that the...

But it wasn't my fault at all. The disc was clearly defective as it had glue stuck on it from the packaging itself. All I was trying to do was remove the glue from the bottom of the disc. That should count as a manufacturer's defect or something. I have 400 DVDs and not a single one has even a...

Wow! That was a quick reply. Anyway, I only watch about 1 movie a day, so I doubt it's the player. Plus as soon as I tried watching the messed up disc one, I tried disc two, and it played perfect. It's just disc 1 that's messed up. The DVD has light scratches on it (probably from the packaging)...

I was trying to watch Pearl Harbor Director's Cut Vista Series but my disc 1, died. It skips and pixalates all over the place and it wasn't like that before. I've watched it 5 times and it played perfect. Is there any way that Buena Vista will replace just disc 1 for me? The others work perfect...