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That's exactly right. And people should care...even if it doesn't directly impact their pay. For one, that's what they are being paid to do--serve the customers. For two, it's a good thing to help people. But that's probably enough on what is an off-topic discussion. I'm glad...

And that surprises you, Roland (that Wal-Mart employees were clueless about their media stock situation and/or didn't even bother to check)? I don't mean to sound harsh. And I've got no anti-Walmart axe to grind. It's just that most big box store employees aren't vested in knowing the...