I haven't been watching the episodes in order, so when I read this, I put on Season 4, episode 2 straight away.
Unfortunately, I didn't experience any of the problems that you mentioned although I can imagine how annoying it would be to have the image cut out during that final chase!
No luck with a customer assistant regarding the email code. I tried DEALS10 but after WB added shipping and tax - it turned out to be about a dollar cheaper through DD.
Although their site said both volumes were "on backorder" when I placed my order a few days ago - they just arrived today.
It also appears that the online price still hasn't changed either
Definitely!
Ordered the second installment of The F.B.I. today -
Would have been nice to have had a coupon for free shipping or some other sort of discount.