If your snapper is broken, take the cover art and disc out of the snapper, and just send the snapper to Margaret with a letter including your e-mail address. She will e-mail you back when she sends out the replacements.
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I don't have the e-mail address, but I do have the mailing address on hand.
Margaret Higgins
Ivy Hill / WMS
375 Hudson Street
New York, NY 10014
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"I'm a firm believer in the philosophy of...