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Maybe I'm missing something (or simply haven't used Vudu much in quite some time, if ever, especially on my ATV4K), but I feel somewhat ambivalent to the changes for the most part. I do actually sorta prefer some of the changes since they generally decluttered the UI and made each...

Well, looks like Vudu's finally fixed whatever issue that broke my account's ability to buy anything (other than GCs). Still a bit bummed that I had to miss getting Frankenstein in 4K, but that seems to be the only one I know/wanted from Vudu and missed over the last few weeks. Guess I won't...

Thanks for the heads-up on that. Yep, the only exception I make to that is for TV series. Vudu does seem to offer better (or more frequent) sales on those -- at least the limited stuff of interest to me -- and there's no free upgrade to 4K for those on iTunes AFAIK. Not even sure if any TV...

I think I may just get my CC bank after Vudu for a refund for my GC purchase if they don't respond to my emailed support request very soon... and then probably completely give up trying to buy anymore digitals from them... Had wanted to buy at least Frankenstein in 4K for $5 over the weekend...

To clarify, I normally use Chrome on the PC, but it's not working right on MS Edge nor mobile Safari (in exactly the same way) either. Also, the Vudu app for Windoze isn't working right either -- it seems a slight bit better, but still won't actually let me buy a movie nor redeem a GC (I did...

I didn't do a merge at all, but seems like maybe they broke something w/ their site since around then perhaps only affecting those who didn't do the merge? Tried that (w/ MS Edge on PC and also mobile Safari on my iPhone) to no avail. Also just tried doing the merge to see if that helps, but...

Anyone else having problems w/ their (non-merged) Vudu accounts? Mine seems to have lost significant account info (at least according to their website) and won't allow me to purchase anything anymore. Seems it also won't let me re-add the info properly. Wondering if they broke that for...

Maybe you're thinking their old version of the disc-to-digital app? I seem to recall we used to be able to buy D2D in a dedicated app several years ago, not the regular Vudu video app. _Man_

Well, hopefully, the change in ownership and increasing popularity of streaming will push Vudu to do better... though most of us are mainly sending our $$$ to Apple anyway unless Vudu makes a fairly drastic, customer-friendly, long-term change/push (ala Apple's promise of free 4K upgrades and...

Yeah, give them at least a week before complaining further, especially under the circumstance... _Man_

As noted earlier (in the previous page of posts), they already announced they'll fix such issues by bringing over licenses and/or transfers/versions from FandangoNow that might not already be there on Vudu side. Of course, there could still be isolated cases that might need extra effort and/or...

Hmmm... if their script is indeed just doing one at a time, then that could be problematic, especially if it's indicative of a shortsighted approach that isn't particularly fault tolerant... _Man_

Haha... should I expect the same issue for that too? :lol: _Man_

Hope they're not doing it all manually, LOL. One would think they should have some script that runs automatically when you submit the request... and not take 3 hours and counting to do the merge... unless they're run in big, periodic batches perhaps, which it's plausible given how such IT DB...

Hmmm... wonder if we can complain about cases where there are alternate versions added to iTunes in 4K, but we're not getting for free as upgrade, LOL. Almost Famous comes to mind. They upgraded the theatrical version to 4K, but not the included director's cut (even though the disc version...

LOL, were you really waiting for that one and jumped on it asap (even over here)... ;):laugh: FWIW, it really did seem like my complaint made a significant diff even though their only admitted response was it's not guaranteed while they quietly (tried to) fixed the issue (w/out promising...

Sure thing. I guess you definitely want it in 4K via Vudu, if you also already got the free upgrade on iTunes -- yes, looks like they did actually fix the free upgrade issue that lingered for a few weeks (maybe because I and a few others finally complained when I/we did)... _Man_

Figures. _Man_

Willy Wonka 4K is on sale via Fanflix... though the sale requires a DIY bundle of 4 flix. Might wanna check that out first. _Man_

Don't know if I'll bother doing a merge and risk potential issues -- think I only have a couple mediocre freebies via FandangoNow that aren't MA titles. _Man_

Hmmm... this could get messy depending on how well they handle people already having Vudu accounts (also linked to MA), especially those of us who use the same account ID (based on email addy) for both Vudu and FandangoNow... I don't care too much if my FandangoNow account actually gets...

Interesting. I just checked my copy of Criss Cross, which I bought from ITunes back in July (according to MA), and my Vudu app does indicate I have it in HDX in this case. I could check later to see if it actually streams in HDX, if nobody else does before then -- I'm only on my phone right...

Sure, my MA app shows HD (bought on iTunes back in late-Aug)... And this from my Vudu app showing SD... _Man_

Hmmm... my iPhone's Vudu app (and also the mobile site) just says I have the SD version -- yes, I bought the HD on iTunes the last(?) time it was $5 several months ago... _Man_

I've been doing similarly, but in the other direction instead, ie. iTunes Only, 4K iTunes Only and (a very short list of) Amazon+Fandango Only, mainly because my family generally use the Vudu app first (probably because that's what they're used to first) plus I find that to be more useful if...

I suppose it may be more a matter of semantics than anything in that case... but I'd say they haven't really changed their business model because the essential aspects of their business plan had always been what they ended up doing -- the exact details may not have all been worked out from the...

Are you saying that is a new thing w/ Roku? I don't think so -- at least not in general. Reread what you yourself quoted from Variety. It very much suggests that AT&T/Warner is the one insisting on a change, not Roku. HBO streaming (and many other streaming services) had apparently been...

That sounds like AT&T/Warner insisting on a change (to do what they want that was not viable before), not Roku. Ultimately, they both have to work it out between them if they want HBO Max on Roku. _Man_

Not sure that's actually a "change in business model" (or any other change) on Roku's side though. I hadn't paid attention to the other cases, but seems like it's actually AT&T/Warner and probably NBCUniversal who are balking at Roku's established model (rather than any model change) instead of...

What recent change do you mean? _Man_