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  1. Lew Crippen

    Customer loyalty = discounts?

    The point I think is if the company knows that you have been a source of business for them over the nine years. And if so, how much? If they don’t know and can’t attribute sales to you, you are out of luck. And even then it depends on the dollar volume. Even if they make 20% pretax...
  2. Lew Crippen

    Customer loyalty = discounts?

    I think that you answered your own question. Some companies discount everything to everyone—in other words they don’t really discount—their sticker price is just overstated. Companies that offer discounts to selective customers do so for a very few reasons—the first and by far the biggest is...
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