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Back in my photo retail days a guy came into the store holding a TLR with a flash on a bracket and asked "how do I use this flash with this camera?" I was familiar with both units, so I said "Let me show you" and reached out for the camera. He said "You don't need these. Just tell me how to...

For whatever reason it looks like you're getting a resolution of about 40 pixels. The cause could be one of a hundred different things from your ISP throttling Prime to a setting in one of many different places. Not much help, but there are just too many places the problem could be coming from.