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I filed a dispute with Paypal yesterday and Newegg now says they will issue a refund within 3-5 days, something I've been trying to get them to do for a couple of weeks on my own. Again, I do not consider Newegg to be a bad merchant based on this experience, I just find them a bit difficult...

@Dennis Nicholls - Correction. The item was purchased from a Newegg partner. I didn't even notice until today.

That's what I was told too but when I returned after the fact to inquire about it they said items "returned to sender" received a new tracking number at the processing center. When I asked if they could get that information for me they said they had no way of doing so. Unbelievable unless, of...

To be clear, I'm not blaming Newegg for the missing product as it is possible [albeit unlikely in my view] that the Post Office has either delayed or lost the return shipment. I specifically asked the Postal employee about return tracking and was told the original number could be used. It is...

Thanks for the suggestions guys. I've disputed with Paypal and will use my CC for all but trusted merchants going forward.

Paypal and you're right but silly me, I figured a Postal employee might actually know what they were talking about.

Direct from Newegg.

OK - "Nightmare" is a bit of an exaggeration but I had to draw you in, right. ;) About a month ago I ordered some memory sticks for my wife's computer. This was my first time ever using Newegg but they had the best price for these. While the memory modules were still in transit [shipping...