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  1. Dennis Heller

    How would you handle this?

    Update for anyone still interested: I went to Best Buy Saturday and talked to a couple salespeople and a manager, and they figured out that I was, in fact, supposed to get a free stand, but they placed the order incorrectly. So they ordered the stand, but I won't be getting it until Thursday...
  2. Dennis Heller

    How would you handle this?

    Yeah, I suspect you're right. I ordered it and paid for it, but they had to order it from another store. I picked it up several days later, about a half hour before closing, so no one was really available at the time. I suppose I should have just refused to take it and demanded a refund, but I...
  3. Dennis Heller

    How would you handle this?

    I bought a new TV at Best Buy for $1900. As I was considering it, the salesperson, who was surprisingly good and knowledgeable, told me the set (JVC 56FN97) came with a stand. I knew the lower-level JVC comes with a stand, but I didn't think the one I was buying did. I told him I didn't think...
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