When I had my Wally Gator DVD set replaced two years ago, Sherri simply sent me a new one rather than me trying to send in what's bad. Even so, it took six months for the replacement to arrive at my door.
~Ben
The following DVD sets I have are affected by this, and they all date from the time period you mention every so often:
Looney Tunes: Golden Collection, Volume 4 (2006)
Looney Tunes: Golden Collection, Volume 5 (2007)
The Pebbles and Bamm-Bamm Show (2008)
~Ben
It may help to give her a picture of the cover of the version you speak of, for better clarification. That is what I did when I inquired to her about my Wally Gator set.
~Ben
I wanted to let you know Sherri finally got back to me regarding my defective Wally Gator DVDs, and she told me I should get my replacements sometime next week and to test them out. She also encouraged me to just destroy the old one without returning it.
~Ben
All was well with disc 1 of Wally Gator until the episode "Which is Which Witch?" at which point it froze up.
UPDATE: Disc 2 won't play at all.
Therefore, what would I do next to resolve this? I really want to contact Sherri Bogard about this, but she says I must dig up where I got it from...