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I sent this email to Hallmark today... share my grief :)

I was told to send mine in, so I did that and got this email like 2 days later... sigh. Get the DVDs for a good price and have to pay an extra $4.50 for shipping... what a great deal... sigh. Hope they can make that up to me. Chris.

I just watched Dinotopia last night, didn't notice any probs with disc 1, just disc 2, the 10 second sound drop out, definately not a layer change. I'll email Artisan, but the problem is that my DVD is from Alliance Atlantis. Hope this will be okay. Chris.