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Oh, and by the way Michael, Jon is full of it. You know how I know? He wrote this to you: "Let me explain our position on address changes, please, and then you can advise how you see the delivery. First, as fraud-prevention, we have a policy that prevents running address changes. A customer...

Wow, Sorry to hear that. I almost feel bad complaining after the headache you've put up with (but I will anyway for the sake of anyone who happens to find this on Google). I placed an order for a pair of Swans on a Wednesday, specifically paying for rush, 2-day delivery. Like seemingly 75% of...