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12/29/06 UPDATE: I was able to work through the wizard on his cable box. He has a Scientific Atlanta. The screen with the resolution choices was set up with 1080i and 480i selected (enabled?). I kept the 1080i and de-selected 480i. I then selected 720p. After the change, I accessed the same...

Everyone, Thanks for all the replies. As I said, this is my father's system: I will be in contact with him a.s.a.p. to find out specifics of his cable box and hopefully be able to try some of your suggestions. I'll let you know how I make out. Thanks again.

Thanks for the response, Nick:G. I'd really like to find out why on HD channels, the plasma tv is showing 480i. Is it a cable company equipment shortcoming or is it on my father's side?

My father recently bought a 42" Panasonic plasma with 2 HDMI connections. He called Comcast (Cherry Hill, NJ) to get the regular cable upgraded to HD cable (he also agreed to get digital service package). I told him to be specific and ask "what cables do I need for the HD setup?" He was told...