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B&K Ref 30 RAM error...any ideas?


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4 replies to this topic

#1 of 5 Dave Falasco

Dave Falasco

    Screenwriter

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Posted August 24 2002 - 03:50 AM

Hey, all. I have a B&K Ref 30 that is about a month old. I actually haven't had a chance to use it much, but it has been plugged in and in sleep mode, so there has been power going to it. Today I went to watch a movie and was greeted with a RAM ERROR 32142 message. I powered off the unit and brought it back and the error message went away, but does anyone have any ideas why this may have popped up? Do I need to exchange the unit?

On a related note, you may recall an earlier post I made about the Ref 7270 amp where it basically burned itself out in less than a day, and I had to wait two weeks for a replacement. Now the preamp is acting flaky. I haven't read that B&K gear is particularly error prone or fussy, but this makes two problems in less than a month on gear that costs over 5 grand. My trusty Yamaha receiver has been going strong with no problems for 5 years, and cost a fifth of what the B&K cost. Is this the price one pays for getting nicer gear, or am I just extremely unlucky with this stuff? Posted Image

Your thoughts are appreciated...

#2 of 5 Adam Gregorich

Adam Gregorich

    Executive Producer

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Posted August 26 2002 - 04:38 AM

I have had no problems with my Ref 30 or 7270. They both work flawlessly and sound great.

#3 of 5 John Kotches

John Kotches

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Posted August 26 2002 - 04:57 AM

Dave,

Do you have any type of surge supression gear hooked up to your system at all?

B&K gear is known for being rock steady, and I used a Ref 30 in my system for about 18 months with a total of zero problems.

The fact that both are failing in an unusual fashion points to something like a power surge or some other power related anomaly.

Regards,
Surround Music Enthusiast / Curmudgeon in Training
Opinions are my own, not representative of the publication I write for.

#4 of 5 Dave Falasco

Dave Falasco

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Posted August 26 2002 - 06:39 AM

Hmm...I have a Monster surge protector, but on the advice of other HTF'ers I don't have the power amp plugged into it, although the preamp is. I haven't noticed a problem with power spikes--the most that happens is the lights will dim slightly when the central air kicks on, but my theater gear is on a dedicated circuit and doesn't seem to be affected by it.

Glad to hear B&K is normally a solid brand--the research I did prior to my purchase indicated that, but my experience has proven to be otherwise thus far. Still, I don't discount the possibility that by some cosmic coincidence I got two fluky pieces from a normally solid manufacturer...it's the kind of things that happens a lot in my life. Posted Image

I appreciate the feedback. I was curious to hear what exactly a RAM error was; I will give B&K tech support a ring to see what they say about it.

#5 of 5 John Kotches

John Kotches

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Posted August 26 2002 - 08:58 AM

When the lights dim you have a voltage drop. To maintain wattage, current rises.

Regards,
Surround Music Enthusiast / Curmudgeon in Training
Opinions are my own, not representative of the publication I write for.