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Why does Best Buy want my phone number?

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39 replies to this topic

#1 of 40 OFFLINE   Joe S

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Posted September 25 2004 - 08:13 AM

I didn't think much of it, but they ask for your phone number when you checkout. Doesn't matter if you pay by credit card or use cash. I had toyed with the idea of giving them a different number each time I made a purchase there. Last time I shopped there, it annoyed me....so I guess that's why I picked up the Star Wars Trilogy at Circuit City this morning. I don't like the idea of them having my phone number-what do they intend to do with it? Anyone here that works there and can provide a good reason for them doing this.

#2 of 40 OFFLINE   JamesED


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Posted September 25 2004 - 08:36 AM

The local Best Buy here never asks that, I always pay with a debit card. It is handy because all my purchases are easily tracked for returns or getting added to RWZ if they don't show up later on my account. My uncles response for questions like for your name, address or phone number is always "cash." A little rude but makes a clear point.

#3 of 40 OFFLINE   JustinCleveland



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Posted September 25 2004 - 08:38 AM

I do not give out any information when I'm checking out. They ask my zip code, phone number, anything, I tell them to take a flying leap (politely of course). The only reason I can think of is related to the Reward Zone program, since your number is tied to your account. But, like Buzz said, say no. If they give you hassle, either walk out or ask for a manager.

#4 of 40 OFFLINE   LewB



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Posted September 25 2004 - 08:43 AM

My guess is that it gives them 'free information' on who's shopping at that store. Beats paying a company to take a surevy, huh? Just like those surveys they ask you to take by calling an 800 number that's on the receipt. 'You have a chance to win $500', I think I have a better chance at getting hit by lightening. I try not to give these S.O.B.s anything for free, when was the last time BB or CC gave you something free, with no strings attached ?

#5 of 40 OFFLINE   Pamela


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Posted September 25 2004 - 10:50 AM

About 6 months ago, I was making a purchase at Best Buy and the cashier asked for my phone number. That was a first. I asked why and she said I couldn't use my ATM card without it. Bullcrap. I told her it was unlisted and I wouldn't give it out (other establishments that ask for my number honor this). She told me I couldn't use my card, then. I told her I didn't want to buy the merchandise and walked out. I stayed away for months, but finally went back. Used my ATM and they didn't ask for my number. I have no idea what's up with that. I don't mind giving my zip code. That just allows them to track where their customers are coming from. But I won't give out my phone number.

#6 of 40 OFFLINE   Patrick Sun

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Posted September 25 2004 - 12:28 PM

"Jee-sus, it's like Iwo Jima out there" - Roger Sterling on "Mad Men"
Patcave | 2006 Films | 2007 Films | Flickr | Comic-Con 2012 | Dragon*Con 2012

#7 of 40 OFFLINE   LewB



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Posted September 25 2004 - 01:18 PM

382-5968 Posted Image

#8 of 40 OFFLINE   Chris Lockwood

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Posted September 25 2004 - 01:47 PM

867-5309 How long have they been doing this? I've never been asked for my number there. How about Radio Shack, who wants your full address, even if you are buying $1 worth of batteries?

#9 of 40 OFFLINE   shaniceMW


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Posted September 25 2004 - 01:48 PM

they want your phone number and zip code to see where the people are coming from that shop at their stores. they take that information for advertising purposes and when they send coupons, etc in the mail, they will send it to those areas for the most part. those people get the 20% off coupons and such. other people from other target areas get promotional advertisement as well, but not the same kind. they also get your phone number because they can look up your address and sell the information to third parties who do pretty much the same thing. say you go to best buy to buy a big screen tv. most people who buy big screen tv's own homes. well they sell that information to a home improvement service or something like that who thinks that if you are purchasing a big screen tv then you must plan to stay in your home for a while. since you will not be moving out, maybe you would like to make some improvements...

#10 of 40 OFFLINE   Kevin Hewell

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Posted September 25 2004 - 01:54 PM

Just give 'em this number: BR-549 Ten points to the first person who knows where that's from.

#11 of 40 OFFLINE   Kevin M

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Posted September 25 2004 - 02:08 PM

I tell them 849-1138.
-Kevin M.

There's a human tendency to resent anyone who disagrees with our pleasures.  The less mature interpret that as a personal attack on themselves.
- Roger Ebert

#12 of 40 OFFLINE   Henry Gale

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Posted September 25 2004 - 02:12 PM

FUC-KYOU Jenny Hee-Haw George Lucas S.F. #

"I was born to ramble, born to rove
Some men are searchin for the Holy Grail
But there ain't nothin sweeter 
Than riden' the rails."
-Tom Waits-

#13 of 40 OFFLINE   SteveBro



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Posted September 25 2004 - 02:37 PM

This is COMPLETELY false. The information is gathered for Best Buy internal purposes only. Asking for phone numbers is related to studying consumer purchase patterns and behaviors for Best Buy's customer centricity initiative.
Out of step

#14 of 40 OFFLINE   Matt Birchall

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Posted September 25 2004 - 02:54 PM

Hey, 773-1138 here! Posted Image

And my fake address is always 1060 West Addison.

#15 of 40 OFFLINE   Nathan*W



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Posted September 25 2004 - 03:32 PM

Pennsylvania 6-5000.

#16 of 40 OFFLINE   Gerald LaFrance

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Posted September 25 2004 - 04:08 PM

Posted Image
"IF the Facts don't Fit the Theory Change the Facts"    Albert Einstein

#17 of 40 OFFLINE   Kenneth Harden

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Posted September 25 2004 - 06:06 PM

Marketing and demographics. Everytime you use a card, that store is using info for their own uses. Wal*Mart, Taget, etc. all do this.

#18 of 40 OFFLINE   brentl



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Posted September 26 2004 - 12:38 AM

" is related to studying consumer purchase patters "

are you sure it's not customer Pitter patters?

Posted Image


#19 of 40 OFFLINE   Francois Caron

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Posted September 26 2004 - 01:06 AM

The phone number for Junior Samples' home shopping channel on TV's "Hee-Haw?" It was also used as sector coordinates in the movie "Heavy metal 2000."

I credit Google and http://www.mutantreviewers.com for the answer. Now how will I receive my 10 points? Posted Image

The only time I leave my phone number is when I'm NOT paying in cash. But I always ask WHY they need my phone number. It's always fun to hear the answer from the mindless sales clerk. Posted Image

#20 of 40 OFFLINE   Joe S

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Posted September 26 2004 - 10:06 AM

Thanks for the enlightenment... think I'll devise a phony number to give them from now on.

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