Eric Fritts
Auditioning
- Joined
- Mar 7, 2003
- Messages
- 1
Hello everyone, this is my first post. Sorry that it's of the negative sort but I'm going crazy here!
I just received my KV34XBR800, and I'm having multiple problems with it. On the left hand side the upper and lower corners are green/blue respectively. When the TV is setup to Normal 4:3 my digital cable picture (Cablevision NJ) looks like this:
DVDs do the same small box thing in Normal mode (Fifth Element Widescreen for instance). Full mode is actually full screen but cable looks horrid and DVDs splendid. Zoom and Wide Zoom appear to do what they're supposed to do, but there is a thin black bar at the top of the screen. My right side Twin View window is green-ish; noticable when viewing cable in both windows. Finally I have a "cloudy" or "shaded" area just left of center on the screen. It's mostly visible during a bright shot like blue sky. I have a local tech coming Saturday, and a Sony tech coming on April 17th.
You might ask "Why don't you return it?". Well being that I work for Sony and I purchased the TV at the employee discount price, I can't return it ever for any reason on earth. That's their policy.
I'm not a home theater newb, and I have scoured the web looking for answers. I've tried various connections, cables, reset functions, and tech support lines. Out of all the problems I listed, the small picture thing is the one that bothers me most. Have any of you ever seen this before? I need the opinions of some real experts, and I know this is the place to look.
Thanks,
Eric
My Equipment:
Sony KV-34XBR800
Sony DVP-NS999ES
Marantz SR-18
B&W 603 S2
B&W 601 S2
B&W LCR S2
B&W ASW 1000
I just received my KV34XBR800, and I'm having multiple problems with it. On the left hand side the upper and lower corners are green/blue respectively. When the TV is setup to Normal 4:3 my digital cable picture (Cablevision NJ) looks like this:
DVDs do the same small box thing in Normal mode (Fifth Element Widescreen for instance). Full mode is actually full screen but cable looks horrid and DVDs splendid. Zoom and Wide Zoom appear to do what they're supposed to do, but there is a thin black bar at the top of the screen. My right side Twin View window is green-ish; noticable when viewing cable in both windows. Finally I have a "cloudy" or "shaded" area just left of center on the screen. It's mostly visible during a bright shot like blue sky. I have a local tech coming Saturday, and a Sony tech coming on April 17th.
You might ask "Why don't you return it?". Well being that I work for Sony and I purchased the TV at the employee discount price, I can't return it ever for any reason on earth. That's their policy.
I'm not a home theater newb, and I have scoured the web looking for answers. I've tried various connections, cables, reset functions, and tech support lines. Out of all the problems I listed, the small picture thing is the one that bothers me most. Have any of you ever seen this before? I need the opinions of some real experts, and I know this is the place to look.
Thanks,
Eric
My Equipment:
Sony KV-34XBR800
Sony DVP-NS999ES
Marantz SR-18
B&W 603 S2
B&W 601 S2
B&W LCR S2
B&W ASW 1000