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Instability with playing .avi and .mp4 files within WMC

Discussion in 'Home Theater PCs' started by robcy, Jun 13, 2013.

  1. robcy

    robcy Member

    Apr 8, 2013
    Likes Received:
    Real Name:
    Roberto Calderon
    This computer has been running great for a over a year. Lately anytime I choose a movie from the Movie Folder, WMC closes and restarts. This has no effect on the OS, but the Event Viewer shows this error:

    Faulting application name: ehShell.exe, version: 6.1.7600.16385, time stamp: 0x4a5bd053
    Faulting module name: unknown, version:, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0000000000000000
    Faulting process id: 0x%9
    Faulting application start time: 0x%10
    Faulting application path: %11
    Faulting module path: %12
    Report Id: %13

    I previously had this same issue, and did a system restore to a prior date (last windows update) and this corrected the issue. I tried the same thing and this time it did not have an affect.

    Computer running:
    Windows 7 64-bit.
    Ceton PCIs 4 tuner card
    A8-3870 AMD APU
    8GB Ram
    2 X 500GB HDD's

    All drivers are up to date, I have tried Codecs K-Light, CCCP and with no codec the results are the same. Recorded TV works normally, and plays normally. All movie files are .avi and .mp4. I have searched online, but found no information to help. I really, really do not want to reprogram the PC.
  2. mattCR

    mattCR Well-Known Member
    HW Reviewer

    Oct 5, 2005
    Likes Received:
    Overland Park, KS
    Real Name:
    A few things:

    (1) Drop CCCP, K-Lite, etc. Grab Shark 007 if you can.. be careful, though.. it wants to install some bullshit at the beginning, so make sure "custom" and uncheck toolbars, other than that it's a snap.

    (2) Make sure you have the latest video card drivers, normally from http://www.amd.com/ or http://www.nvidia.com/

    If you can, post your hardware configuration, there might be something we see you need

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