Not taking any shots at you. I'm just kind of P.O'd at Samsung. The Samsung TV I have has worked fine....so far, but I have had to deal with their customer service twice already. Once over a pair of 3D glasses and again over a 4 month old Blu-ray player that had the component outputs go bad....everything turned green. In neither case did I get any satisfaction out of them. Their products may be perfectly fine, but these outfits never seem to figure out how much bad blood they create when they won't provide any satisfaction when their products go bad. The hassle I had to go through for what amounted to a 50 dollar blu-ray player just made me swear off of ever buying anything that starts with S, ends with G and has amsun in the middle, which is really too bad because their plasma set obviously must have been impressive and their OLED set looked good as well.