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  1. Joe Fisher

    DVD Planet customer service recently going down hill?

    A thought just occured to me. I'm ready to start the 2nd phase of getting more of the Criterion Kurosawa DVD's. DVD Planet had good prices on them. To avoid going back to DVD Planet for them, does anyone know of another vendor that has good pricing on Criterions.
  2. Joe Fisher

    DVD Planet customer service recently going down hill?

    I finally got my credit in full from DVD Planet. But I still haven't heard back via e-mail about them closing my account. Guess I'll have to hang tight and see if they screw up again. That won't come again until November when the extended edition of the "Two Towers" comes out. Only thing I can...
  3. Joe Fisher

    DVD Planet customer service recently going down hill?

    The sad part in my situation(post #63) is that I had someone on the phone when I cancelled my order and they still shipped it any way. I basically stated in a letter with the DVD's I was returning was for a full credit, check for any pre-orders and CANCEL THEM, and to close my account...
  4. Joe Fisher

    DVD Planet customer service recently going down hill?

    Well the shit is going to hit the fan between me & DVD Planet. A pre-order that I cancelled 2 months ago and received verbal confirmation that it was cancelled showed up in my mail today. The order was for "Simpsons Season Three" & "Lord Of The Rings:The Two Towers". To say I am furious is an...
  5. Joe Fisher

    DVD Planet customer service recently going down hill?

    I've been getting e-mail for stock notifications for the past 3 weeks. And all of the DVD's there letting me know are in stock I either have or don't give a shit about. Hasta La Vista DVD Planet. Have a nice trip into the .com abyss.
  6. Joe Fisher

    DVD Planet customer service recently going down hill?

    Well contrary to what I've said before, I just placed an order with DVD Planet. Both movies show as IN STOCK at the time of the order. So I'll see what happens now. If I have em by Monday, I'll be thrilled. If it gets screwed up, then it's hasta la vista baby for me with them.
  7. Joe Fisher

    DVD Planet customer service recently going down hill?

    To me the stocking problems started back in February when "Predator 2" was to be released. When release date came DVD Planet still listed as "coming soon". I actually canceled the pre-order while standing in Best Buy on release day. It later continued with several other releases including...
  8. Joe Fisher

    DVD Planet customer service recently going down hill?

    Just before I left for Baltimore this weekend I sent DVD Planet an e-mail canceling my per-order for "Lord of the Rings:The Two Towers Extended Edition". I got home earlier and found a reply stating: "I am sorry to say that your order has already shipped. We are unable to perform the...
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