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I'm still hesitant to send my discs in for replacement given all of the problems everyone has had trying to get theirs swapped out. Hopefully everyone will keep posting their progress with Studioworks; once things seem to be better (IF they get better, in fact) then I will take a chance and send...

Actually, I have an update to my previous message: I called the 800 number for Ventura/StudioWorks, and was informed that they just received the replacement discs 10 days ago (the woman I spoke with said there had been problems with the first set of replacement discs, and they had to have them...

Has anyone received their replacement discs yet? I received an email from Tony Mills at StudioWorks specifically stating that the discs were indeed made and were mailed out, and that I was only the second person not to receive them. If that's true, can anyone verify if the problems were...

Sure, here they are: [email protected] [email protected]

That's good news, Brian; I, too, received a Studioworks email, along with an email from a Tony at Ventura Distribution (the main company), both requesting my information so they can send me replacement discs. They used the plural term, DISCS, so hopefully that means they have corrected the video...

Wow, that's some good news, Brandon...I still have yet to hear anything back from either Cannell or Ventura, but at least now I'm encouraged. I still think it may come down to the volume of people who are requesting they fix the discs. If they don't receive enough requests, I fear they may...

They made a mistake (surprise!) on the set: it didn't go through THX certification, it went through SUX certification--I'm sure they'll get around to correcting it really soon :angry:

To the best of my knowledge, Best Buy will only allow you to exchange open product for the same product, and only with a receipt. I am beginning to doubt replacement discs will be issued. It's unfortunate that the fans who supported the series and the DVD releases are the ones that end up...

Good luck hearing back from them; let us know if you do. The lady I spoke with has yet to call or email me. Having realized they have a serious problem, they are probably trying to decide how to respond to this matter, and may only do so through their publicists with some type of statement to...

I received my set Thursday from Bestbuy.com and started watching it late Thursday evening. I was so flabbergasted by discs 1 and 4 that I tried them on 2 DVD players to make sure; the CSR I spoke to with Ventura Distribution/Studioworks hasn't called me back yet, but she sounded like she was...

Just a follow-up to my last post: I spoke to a very nice woman at Studioworks/Ventura Distribution's customer service department, and mentioned the audio commentary problem on disc 4, and the video quality of the "Rightful Place" episode on disc 1, and she wasn't aware of these issues, but...

One more problem I noticed, and this is most likely Cannell Productions' fault, who provided Studioworks with the episode masters: The show credit intros for the 4 Washington, DC episodes features the opening for the Mafia arc set, showing the characters from that particular storyline...

I just got my vol. 4 set and sat down to watch it tonight, and I am VERY DISAPPOINTED with Studioworks and Cannell Productions over the quality!! As mentioned above, disc 4's standalone episodes ONLY have the audio commentary track--there is no option for the episodes without it! This is very...

The music arc from the end of season 2 started off great, but fizzled, as it seemed to lose focus by the final few episodes. The opening arc of season 3 (which was also the finale to season 2, and the first arc on the vol. 4 DVD set) featured the mob control of the garbage industry, and was...

It's been a few years since I watched the 1996 movie, but I remember it briefly, and indirectly, alluded to him having disappeared for a time, more or less as a throway comment. It was not explained further than that. As a long-time fan, I interpreted it to mean that he left the OCB for awhile...

Glad to hear they are going to get to ALL of the episodes, minus the reunion movie (which I fortunately managed to record back in 1996, at least). The pricing issue and the music rights issue have me very curious; as angry as I was with "Nights in White Satin" being replaced in volume 1, I...

Has anyone purchased the new set today, titled "Between the Mob and a Hard Place"? I went to my local Best Buy and neither that nor "Gilligan" Season 2 were on the shelves at all! This worked in my favor, however. The previous "Wiseguy" sets retail around $60, and sell at Best Buy for $46.99...