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Stores should also be offsetting price issues with good stock, knowledgeable help, and ... you know, that "customer service" thing.

Same here. As far as I can recall, every link ever posted has worked for me, and I've always wondered what Sam is referring to in these instances.

Best Buy Chairman Leaving Early http://www.nytimes.com/2012/06/08/business/best-buy-chairman-leaving-early.html?hp&gwh=D35C1E5D3716AFB9EB53A9B77AF0B775

Just what they needed... Best Buy Chief Executive Resigns Amid Inquiry Brian J. Dunn, chief executive of the electronics retailer Best Buy, resigned unexpectedly Tuesday during an investigation by the board into what it called his “personal conduct.” Mr. Dunn’s resignation, less than...

Of course not. And I don't cheer for any store closing. But we knew it was coming. We also know the drill. Fifty now, which will appease a few wolves but will prove insufficient. Another 100 or 150 within a year (just a number, I have no idea how many stores they have). And then all...

I've likewise been making a pretty good killing at the local FYE that's closing.

The one near me sat empty for a couple of years before PC Richards moved in. (Yuck.) One block up the road, a large two-story Linens & Things that also closed in 2008 still sits empty. A little further along is another building that housed two large stores, one of which was used as a...

Brilliant article, thanks. I'm passing it along.