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I didn't click on the article but there was a headline in a feed about Prime following Max's lead with regards to dropping dolby vision and atmos unless you pay more. Yes I know Max was even worse with dropping everyone to HD from 4K, but this is still a bad precedent.

My frustration Todd is that all of these were within Amazon's own delivery network (has the TBA number, doesn't go through UPS, Fedex or USPS). And the final destination (where I pick it up) is an officially staffed and run by Amazon Hub+ locker (not partnered with UPS, Whole Foods or any other...

I have to temper my frustration because admittedly: I have ordered hundreds (maybe thousands?) of items through Amazon and probably have had less than 10 issues over the years, so that's a pretty decent satisfaction rate There may be extenuating issues due to extra holiday hiring (and either...