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  1. BobO'Link

    Windows 10 News and User discussion

    Try running it in compatibility mode. Or do a shift + right click on the installer and choose "Run as administrator" from the menu.
  2. BobO'Link

    Windows 10 News and User discussion

    I'm not following you... Are you saying the application didn't restore the function key operation or you couldn't find the download?
  3. BobO'Link

    Windows 10 News and User discussion

    If you upgraded your computer from Windows 8.1 to Windows 10 it's likely you need the "Launch Manager." From what I'm reading that's what provides function key use on your model. Here's the direct link...
  4. BobO'Link

    Windows 10 News and User discussion

    Does your system have a "Fn" key? If so, try Fn+PrtSc. I that works it means the Function key operation is now opposite of what it once was. If that works... you'll either have a "hotkey" switch (usually ESC + Fn - if so there's usually a "lock" icon on the ESC key), a vendor supplied...
  5. BobO'Link

    Windows 10 News and User discussion

    Irfanview. Just watch the installer and uncheck the add-in/piggyback apps that are not needed. The last time I checked they'd dumped all the piggyback junk but you never know. You also want to select "Images only" on the file types selection screen or it'll take over your media files and...
  6. BobO'Link

    Windows 10 News and User discussion

    It's just another "flavor" of Linux. There are several distributions around. Some GUIs look like OS-X, some look like Windows, some look like neither. But many differnet GUIs are available on many different flavors of Linux (you pick the one you like during install and can change it later if...
  7. BobO'Link

    Windows 10 News and User discussion

    ^If it's v1809 (Settings - System - About) it's mostly "feature updates" of more junk/settings few people asked for or use.
  8. BobO'Link

    Windows 10 News and User discussion

    That's just odd that you can get Ubuntu installed but not Windows...
  9. BobO'Link

    Windows 10 News and User discussion

    You're welcome, Tony! I hate that you were unable to get things working without a visit to a repair shop. At least the quote they gave you is fairly reasonable and hopefully they'll charge at the low end.
  10. BobO'Link

    Windows 10 News and User discussion

    Last option - and it's a bit drastic. I found that video you reference. It doesn't look too bad... but is a pain. If you go that route be careful with the ribbon connectors as they can be damaged easily if pulled in the wrong direction. Some have a metal lock plate that keeps them in place...
  11. BobO'Link

    Windows 10 News and User discussion

    Wow! That's a new one... But I mostly deal with corporate builds and they don't have the issues you've seen by simply changing mode. Basically - getting into the BIOS is never an issue and it's sometimes required to change some of those settings for imaging systems. Anyway... with luck the...
  12. BobO'Link

    Windows 10 News and User discussion

    Yep... it's worth a shot - just don't make any changes! ;)
  13. BobO'Link

    Windows 10 News and User discussion

    Do you have a SATA to USB adapter? Here are a few inexpensive ones: https://www.amazon.ca/NewBull-Adapter-Cable-Laptop-Drive/dp/B00YBMVIUE/ref=sr_1_32?ie=UTF8&qid=1547242464&sr=8-32&keywords=sata+to+usb...
  14. BobO'Link

    Windows 10 News and User discussion

    You should be able to get into the BIOS with no drive installed/attached. You may be pressing F2 a bit too late. Start tapping the key (don't hold it down - do a press of the key every half second or so) as soon as you turn it on. What's happening is there's an OS on that HD and with the BIOS...
  15. BobO'Link

    Windows 10 News and User discussion

    OK... If you have that USB drive plugged in when you boot and get the NTLDR error - boot without it being plugged in. It's possible the system *is* trying to boot that drive and it's just not set properly for the way the BIOS is configured. You can verify your USB drive by removing the HD from...
  16. BobO'Link

    Windows 10 News and User discussion

    What you're seeing is normal on some systems when you switch from UEFI to Legacy. BUT - you should be able to get into the BIOS and switch it back at which point it should start properly. It's possible that model uses a different key to get into the BIOS. Try F10 and/or "esc" as well. If you...
  17. BobO'Link

    Windows 10 News and User discussion

    Try tapping F2 as soon as you turn it on. That should take you into the BIOS. If that doesn't work try the delete key.
  18. BobO'Link

    Windows 10 News and User discussion

    Change back to UEFI and try again. If the disk/USB booted before it should still be able to boot. You may want to try creating the media again: https://www.microsoft.com/en-us/software-download/windows10
  19. BobO'Link

    Windows 10 News and User discussion

    If you didn't delete the original partition on the new HD during the install - then go back into the BIOS and switch it back to UEFI mode (disable the "legacy" setting you changed), boot the OS installer, *delete* the existing partition (actually all/any partitions shown unless one has recovery...
  20. BobO'Link

    Windows 10 News and User discussion

    When you get a larger drive, go for an SSD if your budget allows. You'll be amazed at how much extra life such a simple upgrade can give a system.
  21. BobO'Link

    Windows 10 News and User discussion

    Sounds like a good plan! It's always nice when the HD bay is easily accessible! :)
  22. BobO'Link

    Windows 10 News and User discussion

    I checked some drives on Amazon.ca and found one I'd recommend without reservation: https://www.amazon.ca/Seagate-Barracuda-2-5-Inch-Internal-ST500LM030/dp/B01M0AAA6X/ref=sr_1_5?ie=UTF8&qid=1546832460&sr=8-5&keywords=2.5%22+hard+drive It's ~$50 CA - quite reasonable for a 500GB "spinning...
  23. BobO'Link

    Windows 10 News and User discussion

    I had the following ready for you in case you needed it... but based on what I've read following my last post yesterday I'd agree with Acer support. It sounds like the HD has failed. BUT I find it odd that you can't get into BIOS or get a repair type boot started with the drive bad. Of course...
  24. BobO'Link

    Windows 10 News and User discussion

    OK... sounds like you may have had an update go awry. If you've not let it sit in this state for at least an hour (MS says sometimes it can take several hours. I *have* seen it take 45min to 1 hr on some of our servers. It's quite disconcerting when a server does that!) then wait, have some...
  25. BobO'Link

    Windows 10 News and User discussion

    Ha! If I actually did that mine would be running XP! JK - I actually grew to like Win7 and, shocker, am getting used to 10 but absolutely don't like many aspects of that OS. I have my wife on 7 Pro right now (I think - I rarely have to touch hers as she finally started listening to what I say...
  26. BobO'Link

    Windows 10 News and User discussion

    ^Very possible. I'm glad you got it worked out! :)
  27. BobO'Link

    Windows 10 News and User discussion

    FWIW, there is an option to reinstall Windows on top of the current install without it removing your data. You still have to reinstall apps but the personal files/data is, supposedly, safe. I've never done one of those as it's just as easy, and IMHO, a better option to back up your stuff and...
  28. BobO'Link

    Windows 10 News and User discussion

    I agree with John. Uninstall the crapware called "Tech Utilities" (most of those are geared to scare you into paying for a "solution" that either you don't truly need or that won't fix your issue). Then do a system restore, using the most recent one before you started having your graphics...
  29. BobO'Link

    Windows 10 News and User discussion

    Tony, your issue sound like it could be a graphics driver update that's failed or not working properly. Here's how to check if an update has been installed and how to roll it back if an older driver is available. Click "Start" Scroll down to "Windows Administrative Tools" Select "Computer...
  30. BobO'Link

    Windows 10 News and User discussion

    ^As odd as it might sound, a firmware update could correct your issue. http://support.brother.com/g/b/downloadend.aspx?c=us&lang=en&prod=hl2270dw_all&os=10013&dlid=dlf004715_000&flang=8&type3=375 That's a pretty old printer so you may already have the latest firmware. Here's how to check the...
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